Notice of Conyac Termination
conyac
  1. Conyac »
  2. Finished for Public »
  3. Translation from Japanese to English »
  4. I received the item today. The box...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I received the item today. The box enclosing item is sealed with a sticker...

Original Texts
今日、商品を受け取りました。

商品が入っている箱はサイズが記載されたシールで封がされています。
このシールが破られていないもののみを注文することは可能でしょうか？
アメリカと日本では、新品商品の認識が違います。この問題がクリア出来れば販売数も伸び、あなたの利益にもつながります。

良いお返事お待ちしております。
cuavsfan
Translated by cuavsfan
I received the item today.

The box with the item in it was sealed with a sticker that said the size on it.
Is it possible to order only the items where this seal is not damaged?
Between the US and Japan the classification for new goods is different. If this problem can be resolved we will increase our order volume and you will also stand to make a profit.

I look forward to your reply.

Result of Translation in Conyac

Number of Characters of Requests:
151letters
Translation Language
Japanese → English
Translation Fee
$13.59
Translation Time
5 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

The ship-to destination is Tokyo. Do you mean that the shipping will be at no cost? So the total amount is $175? It would be nice. Please send me an official invoice so that I can transfer the funds via PayPal.
Japanese → English
I tied the antenna tip with a bowline knot and strung it with nylon. Then I wound the nylon at the other side following the reel, affixing the antenna tip to the reel with a bowline knot. I made the reel turn and in addition to the nylon not having slack, after making sure it was reliably in contact with the nichrome wire cutting device, i affixed the reel using 2 bolts. Setting a 2-line syste...
Japanese → English
I apologize for the lack of coordination in many aspects. The whole problem lies in the fact that the product we purchased does not work. He is a director who is fluent in English, so please tell him how to operate it carefully. He is not stationed at the company. As your email yesterday said 10:00am GMT. As I emailed back, he will be at the meeting at 19:00 Japan time. Or does 10:00AM C...
Japanese → English
Thank you for contacting me. I see. I will return the item first. There are some unclear points, so please let me ask you some questions. Should I return only the defective items (8 items)? The item is in Japan. Will the domestic DHL partner (Sagawa Express) pick up the package? Preferred Receipt Time: 18: 00 ~ 21: 00 Expected receipt date and time: 10/8
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English