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  4. I ordered a camera. However, I recei...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I ordered a camera. However, I received a water bottle. I've tried to conta...

Original Texts
私はカメラ注文しました。
それなのにペットボトルが入っていました。
セラーに何度も確認していますが、返信がありません。

今、ペイパルにクレームを提出している状態です。
結論が出るまで
もう少し待って頂けますか？
cuavsfan
Translated by cuavsfan
I ordered a camera.
However, I received a water bottle.
I've tried to contact the seller numerous times and have not received a response back.

I am currently filing a complaint via paypal.
Can you please wait for a little longer until this is resolved?

Result of Translation in Conyac

Number of Characters of Requests:
100letters
Translation Language
Japanese → English
Translation Fee
$9
Translation Time
5 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

I'm afraid that I'm emailing you again. I've received an email from UPS. Could you please respond to it? Or should I respond to it instead? Thank you very much. I will tell my accountant about it. Thank you.
Japanese → English
The pressure measure shows 0.065MPa. Rarely, there is possibility of leaking from bulb to the pressure measure. In that case, by opening the red handle in the attached image to the right, it shows on the pressure measurement N2's pressure filled inside the container. Then if the indicator of pressure measure goes up to more than 0.035MPa, it is all right. If the pressure does not goes hig...
Japanese → English
Although I emailed you many times, I haven't heard anything from you. Therefore, I would like to cancel the request for now.
Japanese → English
I asked the person in charge on Makuake why it's been taking time to come my turn for a campaign. The reason is because I applied for another campaign earlier and my turn will come after the campaign is completed. Therefore, I would like to apply for a campaign in another name so that I could start a campaign for A on Makuake as early as possible. To do this, I would like to ask you...
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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English