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[Translation from Japanese to English ] When I notified you about the return of this item, the item had still not arr...

Original Texts
私がこの商品の返品手続きの連絡をしたとき、この商品は届いていませんでした。
この商品が届いたら返品しようと思っていました。
しかしあなたから、この商品が紛失して届けられないと連絡を受けました。
連絡内容は、次の通り。
・・・
だから当然、商品はいまだに届いていません。
私の行なった返品処理が無効であることは、あなたに連絡するまでもないはずです。
私のクレジットカードからこの商品代金の引き落としをするのは、あなたの間違いです。
この引き落とし処理を無効にしてください。
kiwifruit82
Translated by kiwifruit82
When I took the cancelled the product, the product wasn't delivered to me yet. I was planning to return the product once it was delivered to me. But you contacted me and told me that the product couldn't be delivered as it was lost during delivery. This is what you wrote to us
-----
So of course I haven't received the product yet. It should be quite obvious that the cancellation process that I took is now invalid. So it is your mistake to deduct the product fee from my credit card. Please cancel the deduction.

Result of Translation in Conyac

Number of Characters of Requests:
227letters
Translation Language
Japanese → English
Translation Fee
$20.43
Translation Time
12 minutes
Freelancer
kiwifruit82 kiwifruit82
Starter
海外経験16年　Lived overseas for 16 years

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I don't know why I lose money because of your mistake. I think it has a value of less than 1 dollar but I will ship to you from Japan by paying shipping cost. I will return through PayPal.
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kiwifruit82's Public Translations

Thank you for contacting me.

What I am asking for is not the tracking number but the item number of the product.
(The bottom-right number on the product page. For this product, it will be 160979048401)

I've been buying the same product from several sellers and I always ask them to include the invoice inside so that I can check if the products have arrived properly.
(It can be hand-written as long as I get to know the item number)

Thank you for your consideration of this matter.

Best regards,
Japanese → English
Click "next search".
Then the screen will move to the ASIN code which you have searched.
Here, you will go back to the payment transaction screen.
Then, enter the amount of money received in the "money received from Amazon" field in the sales management table.
Then it will automatically calculate the amount of profit and profit rate like this.
After completing this process, repeat the process with the next product.
Japanese → English
Then the next screen will appear so copy the ASIN code displayed on the left.
After copying the ASIN code, open the sales management table. The red circled part is related to your job.

This is the sales management table. The screen on the right.
If you press ctrl+F after opening the table, the search pop up screen to search words will appear so paste the ASIN code which you have previously copied,
Japanese → English
Then you will move to the next screen, so click "check the details of this order".
Then the next screen will appear so copy the ASIN code displayed on the left.
After copying the ASIN code, open the sales management table. The red circled part is related to your job.
So check the sold products from the top of the list.

Then click the number on the right corner, the total price.

This is the image of the enlarged screen. Click "check the details of this order" and you will move to the next screen.
Japanese → English