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  4. I am actually having two problems wit...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I am actually having two problems with this delivery. I would like you to adv...

Original Texts
実は今回の納品において、２種類のトラブルを経験しています。あなたに相談をしてよいのか、再度ケースをOpenすべきかアドバイスをお願いします。

１．FBAセンターに到着した荷物が紛失し、18日後に発見されました。
この問い合わせのケースはまだOPENのままです。

２．この納品に際し荷物の一部が紛失しています。
以下の商品はすべて紛失
４点中３点が紛失
私は米国のAmazonでの納入経験が豊富ですが、商品が紛失したのははじめてです。
今後も追加納品をしたいので、詳しい調査を希望します。
nick_hallsworth
Translated by nick_hallsworth
I am actually having two problems with this delivery. I would like you to advise me about whether it is ok to consult you on this or whether I should re-open the case.

1. The packages which arrived at the FBA center went missing and were found 18 days later.
This enquiry still remains open.

2. One part of the package was missing on delivery.
The following items are all missing:
3 out of 4 items are missing.
I have lots of experience dealing with deliveries from Amazon America, but this is the first time that items have been lost.
As I would also like to receive more packages in the future, I would be grateful for a detailed investigation.

Result of Translation in Conyac

Number of Characters of Requests:
236letters
Translation Language
Japanese → English
Translation Fee
$21.24
Translation Time
12 minutes
Freelancer
nick_hallsworth nick_hallsworth
Starter
Dear Users of Conyac,

My name is Nick.

I am a professional translator i...

Other Translations From Japanese To English Are Made Public

Thanks as always. I am sorry for making you wait. I made a final payment today. Total amount of the items ＄12479.04 　- The payment amount on Feb. 18th　＄100　 - The payment amount on Feb. 21st　＄3674 　　　　　=The payment amount in this time　＄8705.04　 I attach the detail, so please check it. Please do the processing of surrender BL. Thanks.
Japanese → English
Thank you for checking with A. I would like to check one point at the last. I understand that my request is impossible on the specification. Does it mean that the reason is my purpose of use and current situation are set by unusually way, and if it is set by usual way, there is no problem? If the cause is that my environment is unusual, please let me know what is a problem in detail. I h...
Japanese → English
Mr. Chang, thank you for your precious time last Thursday. I saw the list of DX training. Not only the level but also the content was substantial, and I personally saw it with interest. I would like to discuss with the Human Resources Department of HOLDINGS how to develop the lineup of educational materials for DX training in the future. I am also grateful for your strong support for all CDP ...
Japanese → English
I have been looking into” Vemmno” and “Zelle” for now, but it seems unable to remit from Japan to the US. I previously remitted by using the method below. Firstly, you ship and put a memo written with the bank account number in the package. Once I receive the package, I will remit to that account later. As this is important to trust each other, I don’t want to force it.
Japanese → English

nick_hallsworth's Public Translations

I am very sorry to have kept you waiting.

The items are due to be dispatched the day after tomorrow.

Sorry for the delay, but the items always make the expected delivery date. Thank you in advance.
Japanese → English
Thank you for always making me smile!

Let's go for a drink again.
Japanese → English
The name of my company is ○○.
Please accept my apologies if I offended you.

Also, I'll leave the estimate for now.
What would your company like to know?

We would also be happy to hear about what areas of Japan interest you, as well as the business information which you will provide. For example, please feel free to ask about things such as Japanese food, anime, history, and sightseeing spots anytime.
I would like to build a long-term working relationship with you and deepen our mutual understanding.
So, please contact me if there is ever anything I can do to cooperate with you.
Japanese → English
Hello!

Thanks for the question!!

What is the state of the melted belt?

Since this is a new item, if it is broken then the maker is at fault.

Would is be possible to send a photo?

Thank you in advance.
Japanese → English