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[Translation from Japanese to English ] I am actually having two problems with this delivery. I would like you to adv...

Original Texts
実は今回の納品において、２種類のトラブルを経験しています。あなたに相談をしてよいのか、再度ケースをOpenすべきかアドバイスをお願いします。

１．FBAセンターに到着した荷物が紛失し、18日後に発見されました。
この問い合わせのケースはまだOPENのままです。

２．この納品に際し荷物の一部が紛失しています。
以下の商品はすべて紛失
４点中３点が紛失
私は米国のAmazonでの納入経験が豊富ですが、商品が紛失したのははじめてです。
今後も追加納品をしたいので、詳しい調査を希望します。
nick_hallsworth
Translated by nick_hallsworth
I am actually having two problems with this delivery. I would like you to advise me about whether it is ok to consult you on this or whether I should re-open the case.

1. The packages which arrived at the FBA center went missing and were found 18 days later.
This enquiry still remains open.

2. One part of the package was missing on delivery.
The following items are all missing:
3 out of 4 items are missing.
I have lots of experience dealing with deliveries from Amazon America, but this is the first time that items have been lost.
As I would also like to receive more packages in the future, I would be grateful for a detailed investigation.

Result of Translation in Conyac

Number of Characters of Requests:
236letters
Translation Language
Japanese → English
Translation Fee
$21.24
Translation Time
12 minutes
Freelancer
nick_hallsworth nick_hallsworth
Starter
Dear Users of Conyac,

My name is Nick.

I am a professional translator i...

Other Translations From Japanese To English Are Made Public

XX is contacting you, but I also contact you. Please send a picture of the picture or document when it is loaded. If you do not have these documents, would you tell me if it is loaded into container without problem such as bag is broken. ※As a bag was broken when it was loaded in the past, I want to check if it is worked carefully. If the request I contacted about this time is not solved, w...
Japanese → English
The master of the Ichihara family couldn't pay an annual visit to the Ise Grand Shrine because of illness. Instead, he sent his dog "Shiro", a white Akita-inu, to the shrine. He put a note describing the route that also said "Please show this dog the way as he understands what people say. Please help him." into a bag together with the travel expense and put it around Shiro's neck. Then, ...
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Well, well, I do not know how well you are in painting, if you can show me some of them, I could tell you how well you are, but you painting technique has potential greatly to work well as a professional after doing well more than a year as it goes up in technique as you practice more. Therefore, what people around us say is not reliable except those who you know well in reality experiencing ...
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This item has been converted to a rotating tripod that is limited to Nikon Pro Service, and currently, the change between the vertical and horizontal position can be done smoothly due to the pairing like the FL. I think Nikon fan would like it. Before I put this item on sale I checked for all of the function and there was no problem. The hood does look used though. I can also add ...
Japanese → English

nick_hallsworth's Public Translations

I am very sorry to have kept you waiting.

The items are due to be dispatched the day after tomorrow.

Sorry for the delay, but the items always make the expected delivery date. Thank you in advance.
Japanese → English
Thank you for always making me smile!

Let's go for a drink again.
Japanese → English
The name of my company is ○○.
Please accept my apologies if I offended you.

Also, I'll leave the estimate for now.
What would your company like to know?

We would also be happy to hear about what areas of Japan interest you, as well as the business information which you will provide. For example, please feel free to ask about things such as Japanese food, anime, history, and sightseeing spots anytime.
I would like to build a long-term working relationship with you and deepen our mutual understanding.
So, please contact me if there is ever anything I can do to cooperate with you.
Japanese → English
Hello!

Thanks for the question!!

What is the state of the melted belt?

Since this is a new item, if it is broken then the maker is at fault.

Would is be possible to send a photo?

Thank you in advance.
Japanese → English