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  4. I have a question. Right now are bot...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have a question. Right now are both fully usable without any problems? Ar...

Original Texts
質問です。２つとも、現状で、動作に問題なく、使用できる状態でしょうか？ガラスパネルに割れ、気泡はありますか？またウッドケースも、２つとも含まれますか？ご返答お待ちしております。
cuavsfan
Translated by cuavsfan
I have a question.
Right now are both fully usable without any problems? Are the glass panels cracked? Are there any air bubbles? Also, do both include a wood case? I look forward to your reply.

Result of Translation in Conyac

Number of Characters of Requests:
88letters
Translation Language
Japanese → English
Translation Fee
$7.92
Translation Time
12 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

If Meat would be shown on the menu tag, s/he can understand it. So, it would be no problem even if there are menu that has meat. Thank you very much for your consideration.
Japanese → English
The image I attached earlier is a theoretical picture. I plan not to create a chartpage for a currency that is not supported.
Japanese → English
I would like to thank you for your prompt reply, as I am in the midst of producing my work. I always look forward to your video works. I am looking forward to the release next year. As for the Lake Akan video clip, there is no problem with pre-ordering and exclusive purchase. We will start the editing process next month. So we would appreciate it if you could let us know which clips you ...
Japanese → English
I have been looking into Wise carefully. It says that once I remit money to Wise, an email will be sent to you. After you input information such as the bank account you designated referring to the email, money will be deposited to the designated bank account. If you refuse it, that means the cancellation and money will be back to me, so there are no such risks.
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English