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  4. I have a question. Right now are bot...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have a question. Right now are both fully usable without any problems? Ar...

Original Texts
質問です。２つとも、現状で、動作に問題なく、使用できる状態でしょうか？ガラスパネルに割れ、気泡はありますか？またウッドケースも、２つとも含まれますか？ご返答お待ちしております。
cuavsfan
Translated by cuavsfan
I have a question.
Right now are both fully usable without any problems? Are the glass panels cracked? Are there any air bubbles? Also, do both include a wood case? I look forward to your reply.

Result of Translation in Conyac

Number of Characters of Requests:
88letters
Translation Language
Japanese → English
Translation Fee
$7.92
Translation Time
12 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

I am shipping the package to you immediately, but, to our surprise, the flight loading the package will leave two weeks ahead! Due to the impact of the new coronavirus, the flight dealing with overseas mail is largely restricted. I would highly recommend you to check the delivery status of the package periodically at the Japan Posr WEB site. In the case that you don't receive the packa...
Japanese → English
That product need to be inspected, so I unsealed it. However, the dividing small bags are of course sealed. Also, can you check the best before date and the quantity? I think you can see that there is no issue. I am terribly sorry to have caused you concern. Even still, if you still can't accept this, please return it to the following address. We will give you a full refund inclu...
Japanese → English
We are students in third year of high school. We will be starting a quiz regarding Hiroshima, the place where we live. There is an automobile company in Hiroshima that is famous all over the world. Here is the hint. The answer is Mazda. Any of you got it correct? After investigating, we were surprised to learn that in 2017, Mazda is the most registered car brand in Singapore. Thank you. Please ...
Japanese → English
We may be able to receive the order if the distributor can propose a lower price than the wholesale price to retail stores. Without this, we cannot accept the order with your proposed conditions. It would likely be more profitable to sell Japanese products overseas. The price would be cheaper than the brands handled by famous stores, and the design would be more sophisticated. If interested, I ...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English