[Translation from Japanese to English ] I have received the item but It's scratched on the screen and doesn’t look li...

Additional info

イーベイで購入した商品に傷があるために、セラーへのファーストコンタクトとなります。

Original text

商品は届きましたが、
画面に傷があり、
とても新品とは思えません。

とても残念です。

わたしは、商品を返送しますので、
返送料金も含めて全額返金して下さい。

回答がない場合や、不誠実な対応の場合は、
イーベイやペイパルヘエスカレーション致します。

回答をお待ちしています。

Translation / English

I have received the item but It's scratched on the screen and doesn’t look like a new one.

I’m so disappointed.

I’ll return it, so please give me a full refund including the return postage.

I’ll escalate the issue to eBay and PayPal if I can’t get a sincere response.

I’m looking forward to hearing from you.

Translation / English

I have received an item but it has a scratch on the display.
It never looks like a brand new.
I am so disappointed.

I will return the item for a full refund including the shipping fee.
If you don't respond to me or your responce is unfaithful, I have no choice but file a complaint to Ebay or Paypal.

I am expecting to hear from you