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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Today I received the watch ADP3095 which I bought on Jun. 7. As I said befor...

Original Texts
本日、6月7日に購入した時計ADP3095が日本に到着しました。やはり10個購入したのに9個しか入っておりませんでした。送られてきた箱の写真をとって添付しました。

また、6月25日に購入した時計も10個購入したのに9個しか転送会社に届いていないみたいです。まだ日本には届いていません。
こちらも写真をとって添付しました。

けっして嘘はついておりません。
私は今後もあなたと信用のある取引を続けていきたいと思っています。

足りていない個数を発送してもらえませんか？

宜しくお願いします。
mura
Translated by mura
Today I received the watch ADP3095 which I bought on Jun. 7. As I said before, there were only 9 pieces in stead of 10 I ordered. I am herein attaching the photo of the package I received.

In addition also, only 9 pieces seems to have arrived at the freight forwarder for the item for which I ordered 10 pieces on Jun. 25.
I haven’t received them yet, but I am attaching their photo together with this mail.

I am serious and do not say wrong things.
I want to continue faithful transaction with you hereafter also.

Please send the remaining pieces.
Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
236letters
Translation Language
Japanese → English
Translation Fee
$21.24
Translation Time
37 minutes
Freelancer
mura mura
Starter
翻訳歴８か月

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mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
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The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
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We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
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