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[Translation from Japanese to English ] We are not very good at English. Will you allow me to ask a couple of questio...

Original Texts
申し訳ありませんが、英語を正確に話すことができませんので、
よろしければいくつか質問させて頂いた後、担当者から折り返しご連絡致します。

お名前をお願いします。お電話番号をお願いします。契約証番号をお願いします。
保険期間はいつからいつまでですか？ご住所を郵便番号からお願いします。

どのような被害にあいましたか？スーツケースの破損ですね？カメラを落としてしまったのですね？破損箇所はどの部分がどのように壊れていますか？

盗難にあわれたのですね？その時の状況を教えてください。 盗まれた物はなんですか？

病院を受診されたのですね？どのような症状だったのですか？熱に見舞われたのですね。転倒して足をねん挫したのですね。

継続治療はありますか？領収書と診断書はありますか？

大変でございました。お大事になさってください。

つたない英語でご迷惑をおかけ致しました。ご協力ありがとうございます。改めて担当者より内容確認のためのご連絡を致します。

では請求書類をお送りします。内容確認のため担当者より折り返しご連絡致しますのでよろしくお願いします。
miffychan
Translated by miffychan
I sincerely apologize, but I can't speak English well,
so I hope you can reply to the following questions and I'll ask the person-in-charge to get back to you.

Please let me have your name, phone number and policy number.
What are the starting and ending dates of the insurance policy? Please let me have your address, starting with the postal code.

Could you tell me what happened? I understand that your suitcase was damaged and your camera was missing, is that correct? Which parts of your suitcase was damaged?

I understand that you were robbed. Please let me know exactly what happened.
What was stolen from you?

Did you go to the hospital? What symptoms did you have? I see, you had a fever. I see, you fell and sprained your foot.

Do you have to go for further treatment? Do you have your receipt and medical certificate?

I'm sorry about that. Please take care.

I apologize for my poor English. Thank you for your help. The person-in-charge will get in touch with you again to confirm the details.

We will send you the claim forms. The person-in-charge will get back to you to confirm the details.

Result of Translation in Conyac

Number of Characters of Requests:
457letters
Translation Language
Japanese → English
Translation Fee
$41.13
Translation Time
about 1 hour
Freelancer
miffychan miffychan
Starter
英語と中国語が堪能であり、２０１０年に日本語能力試験N１に合格した。
２０１２年に日本語を上達させるために京都にある大学で一年間勉強した。
外国語とし...

Other Translations From Japanese To English Are Made Public

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The content you visited last year has changed, and now there are some new companies starting transactions. Clients with a trade department can trade in English. Clients where the buyer is also involved in import operations need our support. In a seller’s market, you could get orders just by making an offer. However, now it is necessary to have the ability to draw out the conditions for receivin...
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miffychan's Public Translations

On 17 January, I purchased 10 laser hair removal devices. However, one of them was defective. The wire mesh on the side of the device has come off. Also, when I switched on the device, it makes a "buuu" sound and the laser fails to work. (The other devices makes a normal "beep" sound.) I would like to request for an exchange or a refund for this device.
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An order has not arrived
Hello,
I received a bag on 11 December, but it was the red bag that I had ordered later.
The brown one that I had ordered earlier has not arrived.
There had been an incident when an order did not arrive. I'm worried that it has happened again, so I'm emailing you.
I will be moving on 20 December, so I would like to receive the bag soon as there is a possibility that I won't be able to receive it after that date.
Could you send it to me by express delivery?
I'll be waiting for your reply. Thank you.
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Hello!
My name is Saito Umasaki and I ordered 3 USMC PACK SYSTEM from you for $1,110 on 2 December!
2 of the 3 pieces I ordered arrived today!
There is still 1 piece that hasn't arrived. Were they split into 2 packages?
I had thought that all 3 of them would be sent in the same package.
I was worried since only 2 of them were in the package, so I decided to email you.
I will wait for the 3rd one to arrive, and will mail you if it doesn't reach me.
Also, I would like to buy more products from you so please let me know your website!
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What shipping method will be used? If it can be tracked, please send me the tracking number.
I will be moving on 20 December. I'm worried that it won't arrive at my current address (same as my credit card billing address) before the 20th. I will be changing my credit card billing address to the new one after the 20th.
If it can't arrive before the 20th even if it's shipped out now, can I request that it be shipped to my new address? If it's necessary, I can send you copies of my driver's license and my credit card.
Japanese → English