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[Translation from English to Japanese ] Here is the reply from UPS Japan Brokerage…your customer is claiming these ar...

Original Texts
Here is the reply from UPS Japan Brokerage…your customer is claiming these are batteries being shipped to them after they were repaired or replaced by Helton.
Here is the reply from UPS Japan Brokerage…your customer is claiming these are batteries being shipped to them after they were repaired or replaced by Helton.
It is now up to them to prove they sent them to you for repair or to be replaced.
If this is the case, then they should have no problem providing proof of export but the delay is because they are trying to avoid paying duty.
Feel free to export to Japan, there are no issues with importing your batteri
akihiro_12
Translated by akihiro_12
これは、日本のUPS仲買業務からの返信です・・・あなたの顧客の主張によると、これらはHeltonによって修理された、もしくは取り替えられた後、彼らに輸送されるという事になっています。
これは、日本のUPS仲買業務からの返信です・・・あなたの顧客の主張によると、これらはHeltonによって修理された、もしくは取り替えられた後、彼らに輸送されるという事になっています。
現在、彼らがそれらの商品をあなたに、修理のため（もしくは取り替えるため）に送ったということの証明は、彼らに委ねられています。この場合、彼らは何の問題もなく輸出をしたという証拠を提供できるでしょう。ですが遅延は、彼らに関税の支払いを避ける意思があるためです。遠慮せず、日本に輸出してください。貴方のバッテリーを輸入することに問題はありません。

Result of Translation in Conyac

Number of Characters of Requests:
617letters
Translation Language
English → Japanese
Translation Fee
$13.89
Translation Time
about 2 hours
Freelancer
akihiro_12 akihiro_12
Starter
Hi! I'm a 26 year old Japanese male with fluency in Japanese and English.
B...

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akihiro_12's Public Translations

Thank you for choosing us among a large number of exhibitors.
We can ship the product too. We have them in stock.
After the purchase, we will send you an invoice.
Please make a payment after we have sent the invoice.

This product is sold out.
We can ship it to Australia.
Would you like any other products?
We can search them for you.

There is a product with a feature similar to OO.
Would you like this one? We can ship this right away.
The price is OO dollars.

Please let me know if you are interested.
Japanese → English
I shipped the good the other day, and I remembered there was one thing I had to tell you.

If you open the box, you will see a big envelope with a cushion inside. I put it inside so that you will not damage the snack when you try to open the box with blades like knives.
So you can just throw away the envelope after you open the box.

I shipped it with EMS, so you should receive the item soon.
Japanese → English
Does that mean you cannot use the logo design that we proposed?
We are actually thinking of displaying the logo and the text (***) all in Japanese language.
What we had in our mind was that the Japanese characters (***) should be followed by the letter 'A'.

Or do you mean the whole website's image should not look like your website?

Is it possible for us to use the pictures and slide banners on your webside?
If you allow us that, we would like to use them after replacing the logo on the pictures with the new logo that we created.
Japanese → English
ですが、ドルでは使い道がありません・・・。私はイギリスに住んでいて、通貨がGBPなので。

でも、代替の商品を送ってくれたら大丈夫です。ドルでしか返金できないというなら使い道がないので・・・。

ですので代替の商品を送ってください。ちなみに同じ商品は取り扱われてないことは承知しています。
4つの商品の代金を支払ったので、商品A,B,C,Dをエクスプレス（速達）で送ってもらえますか。早く送るのはお金がかかってしまいますので、商品を３品、A,B,Dだけを送ってくださるよう希望します。
English → Japanese