Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The item called ○○○, which I paid for with PAYPAL on March 24 still has not a...

Original Texts
3月24日にPAYPALで支払いを済ませた○○○という商品がまだ届いていません。
ご確認していただけますでしょうか?
担当者は○○○さんで何度もメールをしているのですが、返信がないのでこちらへメールいたしました。

この商品はメーカー純正品ですか?
SONYの文字が写真では黒ですがアメリカ人の知り合いに聞くと普通金色をしているといいます。また日本のSONYカスタマーサービスに聞くとシールの下に普通は数字が印字されていないとのことです。
Translated by chipange
○○○, which I bought and paid through PAYAPL, has not arrived yet.
Could you confirm the status of delivery?
I have called ○○ many times but has not received any response from him.
So I decided to email to you.

Is this item a genuine product from a manufacturer?
"SONY" is printed in black but one of my friends says that it is usually in golden color. Also a customer center in Japan told me that there is no number printed below the sticker.

Result of Translation in Conyac

Number of Characters of Requests:
219letters
Translation Language
Japanese → English
Translation Fee
$19.71
Translation Time
22 minutes
Freelancer
chipange chipange
Starter