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[Translation from Japanese to English ] As I sent the item to the repair shop, I do not have it at hand now. So I am...

Original Texts
今現在、商品は修理に出している為、手元にありませんが、到着時に撮った写真を送ります。
溝部分にある白いのが銀磨きクリームです。
溝が細くて深いのでクリームを取り除くのが難しいです。
また隣接する木管部分にもクリームが付着していました。
すみませんが、～の部分の写真は修理前を出す前に撮っていない為ありません。
緩衝材の付いていないスタンドに何度も置いていたような感じの凹みが円を描いたように付いています。

貴店の書類不備のせいで税関で荷物を止められた上に開封検査までされました。
mura
Translated by mura
As I sent the item to the repair shop, I do not have it at hand now. So I am sending its picture on arrival.
The white material seen in the channel part is the polishing cream for silver.
The channel is so narrow and deep that I could not eliminate it.
In addition the cream was on the wood pipe.
I am sorry, but I do not take the picture of the part ～.
On the stand without a buffer material is a round shaped dent that seems to be made by putting a something often.

Due to the deficiency of your document, the parcel was stopped at the custom duty office and was even opened.
michelle
Translated by michelle
◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎
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Result of Translation in Conyac

Number of Characters of Requests:
456letters
Translation Language
Japanese → English
Translation Fee
$41.04
Translation Time
about 2 hours
Freelancer
mura mura
Starter
翻訳歴８か月
Freelancer
michelle michelle
Starter
Hi, everyone.
I was born in Japan and grew up in the US. I'm fluent in both ...

Other Translations From Japanese To English Are Made Public

After confirming passengers on the Diamond Princes vessel are infected with New Corona virus, officials have installed special devices, one in the cabin and one in the crew room. You can go to the website of Japan's Welfare Ministry, where you can find a special link. You can also consult with officials on medication, anxieties. It also accepts online reservations to speak to a doctor about ...
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I received a message again saying the address was incorrect. Is the bank statement submitted previously the same as the attached file? Could you double-check that you are using the correct bank statement, please? If I can't enter the correct address, can I resubmit my bank statement?
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There was proof that your Phenacite is a fake. In a lab that is very trusted in Japan, I had it tested twice by special testing and by gem evaluation. The result was it's not Phenacite but Topaz. Please contact the company that did the gem evaluation with regard to in no matter what analysis it is topaz. The number of the evaluation is FW 48933. Please inquire directly with this number...
Japanese → English
Parcels A, B and C for a single order arrived separately. However, I cannot submit the invoice respectively because I got an email message for completing the payment when purchased. For this reason, I will send the email of the payment, could you please make sure of that. It will be no worries as the total amount is correct. * The size when measuring is in centimetres. Please be careful ...
Japanese → English

mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
Japanese → English
Japan is called one of the developing countries concerning Facebook; because the Facebook in Japan cannot not get good market compared to the existing SNSs such as mixi, Mobage Town, and GREE, and Twitter since it joined this field. Kunihiro Maeda explained the factors for this phenomenon. He says that the three has been inherently "less interaction of Japanese and people in abroad", the present SNSs such as mixi control most users, and "the global network merit is scarcely acknowledged by Japanese".
Japanese → English
The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
Japanese → English
We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
Japanese → English