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[Translation from English to Japanese ] My understanding was the unit was due into the US shortly after your order wa...

Original Texts
My understanding was the unit was due into the US shortly after your order was placed but there were delays in
shipping and delays in clearing customs. I cannot make it arrive any faster, but I gave you the information told to me by my supplier.
I hope it arrives exactly when they say, but certain circumstances are beyond our control.
Regards,
mura
Translated by mura
私の理解ではその部品はあなたが注文してすぐにアメリカにつくはずでした。しかし出荷に遅れがあり、税関を通るのに時間がかかりました。私はこれ以上早く届けることはできませんが、業者から得た情報をあなたに伝えます。

彼らが言った通り正確に届くことを願っていますが、当方がコントロールできない事情もあります。

よろしくお願いいたします。

Result of Translation in Conyac

Number of Characters of Requests:
347letters
Translation Language
English → Japanese
Translation Fee
$7.815
Translation Time
about 12 hours
Freelancer
mura mura
Trainee
翻訳歴８か月

Other Translations From English To Japanese Are Made Public

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English → Japanese
I apologize with you for my late reply, but I need to spoke with my chief related your communication. So, the discrepancies from our/your stock is referred to these pieces that you used as samples? So, can you confirm us that related our sales 2016, that you will never ask us for the payment of the Commissions 49 pieces?
English → Japanese
ok.i will look for it in the mail. yes, just keep sending the purchases as best as possible if i buy theme dependingon customs. i am aware of mail being damaged or something at times.. not much to say, not too spicific, i have been missing a few shippments from other sellers, but just being patient. and ive been contacted ebay too.. ok. thanks for the heads up. i will let the seller know.
English → Japanese
I am wondering what your return policy is, it states 60 days, is this accurate , also do you have the xl in stock ready to ship? Could you please call me at 3. 0 3. 9. 3. 1. 0. 9. 5. 0, Just nervous about buying it and not fitting very well with out trying on .
English → Japanese

mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
Japanese → English
Japan is called one of the developing countries concerning Facebook; because the Facebook in Japan cannot not get good market compared to the existing SNSs such as mixi, Mobage Town, and GREE, and Twitter since it joined this field. Kunihiro Maeda explained the factors for this phenomenon. He says that the three has been inherently "less interaction of Japanese and people in abroad", the present SNSs such as mixi control most users, and "the global network merit is scarcely acknowledged by Japanese".
Japanese → English
The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
Japanese → English
We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
Japanese → English