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Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] DHL has informed us that you have requested the return of your shipment above...

Original Texts
DHL has informed us that you have requested the return of your shipment above because the process to clear the contents is complicated. I am sorry for the inconvenience.



Please be aware that you will be responsible for paying any fee or extra charges in order to have a shipment returned.



And the return shipping costs will be about $180.00 usd.



Please confirm if you accept the fee so we can authorize the return.



Thank you and we look forward to your reply.
sweetshino
Translated by sweetshino
内容物の証明プロセスが複雑なため、お客様が上記の配達の返却を要請したとの連絡がDHLからありました。ご迷惑をおかけしまして申し訳ございません。

発送物の返却にかかる料金または、追加費用についてはお客様のご負担となります旨ご了承くださいませ。

返却の発送料は、約180米ドルとなります。

この料金をご承諾頂けましたら返却の承認をさせて頂きます。

ご返信お待ちしております。宜しくお願い致します。

Result of Translation in Conyac

Number of Characters of Requests:
475letters
Translation Language
English → Japanese
Translation Fee
$10.695
Translation Time
26 minutes
Freelancer
sweetshino sweetshino
Standard

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English → Japanese
早急にお願いします。 Listingsで新規に情報を追加しましたMAPが更新されません。 下記のページの様に更新しましたが、反応がありません。 何が原因なのでしょうか？
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sweetshino's Public Translations

Thank you for your purchase.
I have no idea how much tax will be imposed in your country when the purchased item is shipped from Japan.
In addition to that, we cannot pay estimated tax in advance in Japan.
Therefore, we refund all the tax that was additionally charged to our customers.
Please kindly send us the copy/image of thereceipt showing how much tax was imposed.
In return, it is much appreciated if you can delete the negative review.
We will process the refund immediately upon confirming the receipt.
Your understanding is greatly appreciated.
Japanese → English
The cashed out amount that I processed in early September and early November has not received at my bank yet.
The total amount is $10.00.
It has been more than 2 months since I cashed out on September 3rd.

According to "Summary", it shows that $10.00 has been cashed back.
However, I have not received it.
Can you explain why?

Has the wire transfer process been completed?
Is there something wrong with the bank information I provided?

I am very worried because I have not heard from you.

Please kindly investigate the reason I have not received the money yet and let me know as soon as possible.
If the process has not completed yet, please send my $10.00 immediately.
Japanese → English
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English → Japanese
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