[Translation from Japanese to English ] I have received a complaint from one of my customers about a product he purch...

This requests contains 214 characters and is related to the following tags: "Business" . It has been translated 2 times by the following translators : ( lissymarte , steveforest ) and was completed in 0 hours 13 minutes .

Requested by bluestoneno9 at 24 Feb 2023 at 20:37 916 views
Time left: Finished

あなたから購入した商品について、私の顧客からクレームがありました。

まず最初に製品○○についてですが、それぞれの個体により、音量差が大き過ぎるようです。
私の意見ですが、着磁不良又は、マグネットの位置にバラつきが有ると思われます。

次に、製品○○についてですが、センサーの取り付け角度や、ジョイントの形状に問題があります。

他にも、以前購入した商品に一部不良品がありました。

別件ですが、新しい価格表が完成しているようなら送ってください。

I have received a complaint from one of my customers about a product he purchased from you.

First, the volume of product XX seems to vary too much from one individual to another.
In my opinion, the magnetization is not good or the position of the magnets is uneven.

Second, regarding product XX, there are problems with the angle of the sensor and the shape of the joint.

In addition, some of the products I purchased before were defective.

On another matter, please send me a new price list when you have completed it.

Client

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