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[Translation from Japanese to English ] Hi, I received an email saying your Phenacite was genuine the other day, but...

Original Texts
こんにちは。

先日、貴社でお取り扱いのPhenaciteが本物というメールを頂きましたが
宝石学者による特殊検査により
しっかりと宝石鑑別をしてもらいました。

トパーズではないと仰っていましたが
確実にトパーズで、Phenaciteとは全然違うとの
事でした。

宝石鑑別した会社は英語対応もしているので、
詳しくはホームページをご覧ください。
CENTRAL GEM LABORATORY Co., Ltd

私がこれまでに購入したPhenaciteは偽物です。
全額返金してください。
steveforest
Translated by steveforest
Hi,
I received an email saying your Phenacite was genuine the other day, but I asked a gemologist to identify the gem carefully on a unique method inspection.

Although you told me it is not Topaz, they say that it is definitely Topaz, and that is different from Phenacite.

Please see their website as they do business in English.
CENTRAL GEM LABORATORY Co., Ltd

All the Phenacite that I bought from you is fake.
For a reason above, I need your full refund, please.

Result of Translation in Conyac

Number of Characters of Requests:
231letters
Translation Language
Japanese → English
Translation Fee
$20.79
Translation Time
23 minutes
Freelancer
steveforest steveforest
Starter
I worked for the broadcaster as an engineer for over 35 years.
During my car...

Other Translations From Japanese To English Are Made Public

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It's very easy to send the gift voucher. I just send it to your designated e-mail address and it'll arrive in your e-mail. Then the transaction is complete. Please tell me if you're alright with that.
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steveforest's Public Translations

I can send it to the address you specify if you buy on my behalf. Please let me know the delivery address and other details. Firstly, I needed to buy 2 items from you, but I need 1 instead now. Could you make the purchase on my behalf for either one?
Japanese → English
Since then I have been looking for 〇〇 as you requested, but I can't find any. I've asked Japanese collectors if they have it, but they don't have it, and even they never see it.
For this reason, it is difficult to deal with the trade if you have 〇〇 despite looking for it.
Is there anything else you can trade? Or will you sell it to me?
When buying it, do you think transferring to Russia is impossible?
Japanese → English
The order will be cancelled unless delivery is made for the item. Please arrange for the manufacturer to give the item made by other manufacturers him. Although I can offer for him directly, let me ask you to transfer the email also for me.
After the offer, you can check the status by phone.
There are 3 buyers and I know the brand and condition requested by the customer.
It is a customer but can be competitive.
The document must be made to purchase the item.
Japanese → English
Thank you for the list of items for sale. At this time I have an item I am interested in. Could you make a little bit more discount as you can say it is 100 dollars including the shipping? My preferred price is 60 dollars for your consideration. I'm afraid I'll have to decline the order if you don't allow this price at this time.
Japanese → English