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  4. We are very sorry that the parts of t...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We are very sorry that the parts of the fountain pen you purchased are out of...

Original Texts
ご購入いただいた万年筆の、パーツが欠品しているとのこと、大変申し訳ありません。
お忙しい年の瀬にお客様の手を煩わせまして重ねてお詫びします。

パーツを手に入れることができませんので、返品かもしくは、一部返金で対応させていただきたく、ご検討お願いします。
一部返金の場合は、100ドル返金をしたいと思っています。
返品の場合は購入にかかった費用にプラスして日本までの送料を負担いたします。
あなたのお考えをお聞かせください。よろしくお願いします。
steveforest
Translated by steveforest
We are terribly sorry for missing parts for the fountain pen at your purchase at this time.
Amid your busy time of the year-end, once again, we apologise for the trouble you.
As we are unable to obtain certain parts, we have options to choose from at your request for either returning item or a partial refund.
If you wish to choose a partial refund, we will refund you 100 dollars, or if you choose to return the item, we will pay the amount of your purchase along with the shipping cost to Japan. Please let us know your choice.
With regards,

Result of Translation in Conyac

Number of Characters of Requests:
217letters
Translation Language
Japanese → English
Translation Fee
$19.53
Translation Time
7 minutes
Freelancer
steveforest steveforest
Starter
I worked for the broadcaster as an engineer for over 35 years.
During my car...

Other Translations From Japanese To English Are Made Public

According to the information of Japan Post, the product is scheduled to arrive in the USA in 5-12 days. In December, it may exceed the expected number of arrival days of goods greatly. Please contact us when the item does not arrive after 2 weeks. We will immediately investigate the delivery history of the item and will respond within 2 days. We were worried that delivery of goods to y...
Japanese → English
I have seen the items. I am sure this item is really popular at CES. In Japan, the crowdfunding is really attractive same as in the US. This if very effective way for both publicity or test marketing. After conducting the crowdfunding , if you will propose to the retail store in Japan, the expansion will be easy later. Our company already deals with major wholesaler in japan. Of course w...
Japanese → English
Thank you for your order. We are sorry to tell you this, but we temporarily cannot ship the item to your country by air due to COVID-19. As the list of countries to which we are not able to ship items may change according to the situation in the future, we do not show it on the item page. We explain the details in this email after receiving an order. We are sorry but could you please cancel...
Japanese → English
It is the explanation about scissors to list. It is strong against rust where it is processed as parkerizing and durable. It is very sharp and you can cut it sharply for a long time. The back of the scissors is processed as micro grooving where it opens and closes smoothly. It is structured in the way that dirt is not easily accumulated. You can use it for a variety of purposes. Har...
Japanese → English

steveforest's Public Translations

Please allow me to make a sudden announcement. The meeting will start 1 hour earlier than planned.
Can we use the meeting room from 14:00 to 20:00?
Japanese → English
Hi, thanks for the correction.

I would like you to check the following additional questions from the testing institute.

* The material for #12 is PC/ABS.
It is recognised as a resin which is a blend of PC and ABS.
Additional information on the ratio of the mixture is required.

It is also helpful to know if the material is more than 50% for the blend ratio if the specific value is not given.
However, if the blend ratio of ABS resin is more than 50%, it is necessary to add information on the blend ratio of styrene in ABS resin.
Japanese → English
*The material of #13 is ABS
Could you tell me the mixing ratio of styrene in ABS resin?
It helps me to know if the mixing ratio of styrene should be less than 50%. It doesn't matter if the specific value is not given.

If the material information changes, it may be possible to change the test items.
You will need one or both of the following
1 Shortage the number of tests required (it is currently impossible to test incoming material).
2 The extra cost of additional testing.

It will be decided by the answer for additional test items.

I need your prompt reply soon.
I appreciate your continued kind assistance.
Japanese → English
Did you check my message when I made the offer?
As the shipping cost is extremely expensive for DHL, I noted that the shipment should be sent via EMS to get a discount.
EMS takes more days for delivery than DHL, but I ship the item with insurance.
I will ship immediately if you allow me to ship via EMS.
This is the best way to get this guitar at a reasonable price.
However, if you want to use DHL, I cannot give you a discount of ＄〇.

Have you contacted customs?
Are you able to receive the base?

It does not seem to be possible to use the express courier.
Japanese → English