[Translation from Japanese to English ] Thank you very much for your kindness to handle this issue. I will try not to...

Original text

対応をして頂き誠にありがとうございます。同じ誤りをしないように致します。

別件ではございますが
先日、2件の配送トラブルに関しても真摯に対応を頂きました〇〇さんに感謝申し上げます。
無事荷物を受け取ることができました。

Translation / English

Thank you very much for your kindness to handle this issue. I will try not to make the same mistake.
Regarding other matters, I also would like to express my gratitude to Mr. 〇〇 for his sincere handling to the two delivery troubles we had the other day.
We could receive the packages safely.

Translation / English

Thank you for handling the matter. I will not repeat the same mistake.

It's a different matter, but I am really appreciate 〇〇's support.
〇〇 is respond sincerely to two trouble of shipping.
Then, I received the baggage safely.