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[Translation from Japanese to English ] The reason of this case is that we didn't ship the item sooner and that we d...

Original Texts
今回、このような状況になってしまった原因は、商品を素早く発送しなかった事と、お客様と頻繁にコンタクトを取らなかった為です

また、コロナウィルスの影響により、予測不能な遅れが生じてしまった為です

今後の改善策として、以下を確実に実行します

・現在の発送方法よりも、より早い発送方法に変更する
・素早く発送する為に、あらかじめ梱包した状態で在庫を置いておくこと
・発送する前には、不測の事態で荷物の到着に遅れが生じることもある、ということをお客様には予め了承してもらう
・追跡番号をつけ、お客様に随時、荷物の状況を報告する
steveforest
Translated by steveforest
The reason anything like this was because of not shipping the item as fast as we could and not constantly contracted with the customer.
Also, there was delayed by the unpredictable situation by the coronavirus pandemic.


We promise to conduct the following improvement measures.

*We will revise for earlier shipping than the current way.
*We will stock items which are kept already packaged in order to ship fast.
*We will ask customers for admission before the shipment that delivery is subject to delay for unforeseen reasons.
* Every item should be with the individual tracking number and we notify customers of the status of the delivery from time to time.

Result of Translation in Conyac

Number of Characters of Requests:
253letters
Translation Language
Japanese → English
Translation Fee
$22.77
Translation Time
7 minutes
Freelancer
steveforest steveforest
Starter
I worked for the broadcaster as an engineer for over 35 years.
During my car...

Other Translations From Japanese To English Are Made Public

Do you know the Emil address of DHL and UPS person in charge who relate to the auction house? I would like to check the shipping charge and the way how to make a payment. Also, can I use credit card when I make a successful bid through 〇〇?
Japanese → English
Thank you for contacting me. Thank you for the quotation. If it's the price that I received then I think we can do the deal. There are a few more products that I'd like you to make for me so I will be sending the files we are making after a few days. Our company has been looking for a factory that we can do business with continuously for many years. It takes some time from making samples...
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The sea reflects. Setonaikai has a really beautiful view. If you have any chance to come to Japan, please visit Setonaikai.
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Cut the vegetables in half then thinly slice them. any machine that cuts thin well I like the sound very much, but my fingers are almost sliced, so I'm always scared. Oh no, there's trash on the floor. Time for taking a bath of lotus root Soak it in water for around 5 minutes to prevent the color from changing and it will have a crunchy texture. Add a little vinegar. I don't understand the...
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steveforest's Public Translations

I can send it to the address you specify if you buy on my behalf. Please let me know the delivery address and other details. Firstly, I needed to buy 2 items from you, but I need 1 instead now. Could you make the purchase on my behalf for either one?
Japanese → English
Since then I have been looking for 〇〇 as you requested, but I can't find any. I've asked Japanese collectors if they have it, but they don't have it, and even they never see it.
For this reason, it is difficult to deal with the trade if you have 〇〇 despite looking for it.
Is there anything else you can trade? Or will you sell it to me?
When buying it, do you think transferring to Russia is impossible?
Japanese → English
The order will be cancelled unless delivery is made for the item. Please arrange for the manufacturer to give the item made by other manufacturers him. Although I can offer for him directly, let me ask you to transfer the email also for me.
After the offer, you can check the status by phone.
There are 3 buyers and I know the brand and condition requested by the customer.
It is a customer but can be competitive.
The document must be made to purchase the item.
Japanese → English
Thank you for the list of items for sale. At this time I have an item I am interested in. Could you make a little bit more discount as you can say it is 100 dollars including the shipping? My preferred price is 60 dollars for your consideration. I'm afraid I'll have to decline the order if you don't allow this price at this time.
Japanese → English