Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] As there has not been contact from you, I will submitted a claim. Although I...

Original Texts
連絡がないので、クレームを提出いたします。
関税を前払いで○○円支払いましたが、
DHLによりますと関税が着払いになっていたため○○円支払いました。
私は関税を2回支払っています。
お店から連絡があったかと思いますが、
商品に傷が見受けられたため
商品代金の10%を返金してくださるということでしたので、
2重請求された関税○○円と商品代金10%の返金をお願いいたします。
念のため、お店からの返信メールを添付いたしますのでご確認ください。
迅速な対応をお願いいたします。
Translated by steveforest
I will complain as I haven't gotten a reply from you here.
Though I had paid ○○ yen for a tariff in advance, I also paid ○○ yen as the tariff was based on the bill recipient according to the DHL.
I paid tariffs twice.

Perhaps, you might get a contact from the shop, the staff says that a 10% of the amount of the item will be refunded as scratches on the item could be found. Therefore, I would like to get money back including a 10 % of the amount of the item along with the double paid tariff.

Just in case, please see the attachment which is the email from the shop for your reference. I need your urgent response.

Result of Translation in Conyac

Number of Characters of Requests:
227letters
Translation Language
Japanese → English
Translation Fee
$20.43
Translation Time
15 minutes
Freelancer
steveforest steveforest
Starter
I worked for the broadcaster as an engineer for over 35 years.
During my car...