thanks for getting back to me. I'm really glad you are not disappointed in the print itself, and I'm sure we can work this out. The pictures were helpful. I think the tape you are referring to is the adhesive on the edges of the art storage envelope around the packaging of the print. I was very, very careful for obvious reasons that no tape, no adhesive touched any part of the print, including the outside border, which is why i wrapped it in the foam. It may have shifted in shipping?