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[Translation from Japanese to English ] I'm sorry for my late reply. I reviewed the picture. It was shipped out as...

Original Texts
ご連絡が遅くなり申し訳ありません。
写真を確認しました。
入出荷のときにミスが起こり誤って出荷されてしまいました。
現在在庫を確認したところ注文された商品の在庫がなく、一週間後くらいに入荷があるのですがどのようにいたしますか？

①返品と正しい商品の再発送をする

②返品と返金のみをする

上記からご希望をお聞かせ下さい。
また返品の際に送料はどのくらい掛かりますか？
よろしくお願いいたします。
shimauma
Translated by shimauma
I'm sorry for my late reply.
I reviewed the picture.
It was shipped out as there was a mistake in receiving and shipping management.
At this moment, there is no stock of the ordered item.
It will come in in about 1 week.
How would you like to proceed?

1. You will return the item you received and I will send a correct item to you.

2. You will return the item you received and I will give you a refund.

Please choose either of the above and let me know.
Could you please also let me know about how much return shipping costs?
Thank you.






Result of Translation in Conyac

Number of Characters of Requests:
188letters
Translation Language
Japanese → English
Translation Fee
$16.92
Translation Time
15 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From Japanese To English Are Made Public

Can you please tell me about when I can receive the documents for customs clearance that I requested last week? Please kindly send them to me as soon as possible. I'm afraid to cause you trouble as the customs clearance is very strict in Japan. Your understanding would be highly appreciated. Your products are very popular in Japan and there are many customers waiting for the produc...
Japanese → English
I am sorry for the wait. I have finished sending the money. Please check the attached file for the details. Can you tell me the time and date that pick-up is possible?? I will make arrangements for the courier.
Japanese → English
We have 10 kinds of perfumes in total. The sample stick we sent you gives off a faint pleasant smell of the material even if it's burned before being soaked in perfumes. The smoke is gentle compared to sample B and C (May 19). To make sure, we would like it to be made with no colors nor fragrances. At this moment, B and C are the best, but if you finish making better sticks, we wou...
Japanese → English
1.The box has tobacco smell because the previous owner smoked. 2. No batteries. 3. The sticker is old, so you might not be able to use. 4. The print outside of the box is old and not attached well. 5. It is old product but never used.I can't check the inside. 6.There is no glue to build it. 7.It is a second hand previously used for a short period. 8.It is a second hand previously used, ...
Japanese → English

shimauma's Public Translations

おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English
It's been a while. How are you?
I'm doing fine.
I would like to receive a quotation for a doll.
(If the price is acceptable, I will order from the URL of order form that you told me before.)

I would like a doll that exactly looks like Barnabe which you made for me before.
You emailed me a picture of the finished doll on February 7, 2018 at 10:52.
I would say that the picture is a kind of dark (the doll looks darker.)
I will send you a picture that I took.




Japanese → English