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[Translation from Japanese to English ] In regards to the shipping of a wrong product, it is now very difficult to sh...

Original Texts
誤発送の件ですが、
正しい商品を用意する事が難しい状況となりました。
誠に申し訳ありません。

1、かかった金額の全額返金
2、本来注文した商品と同等の商品の発送
(全てこちらで負担します)

どちらか希望の補償方法をお選び下さいませ。

ご迷惑をおかけ致しますが、ご連絡下さいます様お願い致します。
serenity
Translated by serenity
In regards to the shipping of a wrong product, it is now very difficult to ship the right product to you.
We are very sorry for the trouble.

1. Full refund of the total amount
2. Shipping of the products that is equivalent to what you originally ordered.
(We will cover the shipping cost)

Please choose and let us know which compensation you prefer.

We apologize for the inconvenience. Please let us know.
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Result of Translation in Conyac

Number of Characters of Requests:
140letters
Translation Language
Japanese → English
Translation Fee
$12.6
Translation Time
5 minutes
Freelancer
serenity serenity
Starter (High)
enjoy meeting people with various backgrounds. Likes art, interior/architectu...
Contact

Other Translations From Japanese To English Are Made Public

I am writing in response to your email dated on June 22 that stated how the two CDs that you had bought the other day was spoilt. Today, we received correspondence in regards to proving that the damage occurred during delivery from the USA to Japan Post Office. If you do not provide evidence that states how damage was done during delivery, I am afraid that we will not be able to proceed on w...
Japanese → English
I have a request. I would like you to add pagination to the widgets page under the admin page. As the number of installed widgets increase, it takes longer to load the page. It is quite an inconvenience. I appreciate it if you can help look into it. I have a request. I would like you to make it such that the starting frame of the video can be set, when embedding YouTube videos. To be speci...
Japanese → English
I have purchased from you over ten occasions in the past, but since the tariff was extremely expensive only for this time, I have performed an investigation of the content. As a result, it has come to my attention that the customs declaration was made with a price per product unit which is different from the past. For your reference, I have attached those customs declaration documents of the...
Japanese → English
We appreciate your continued support. For the audit of our fund, we kindly request that you sign the attached confirmation letter and return it to us as soon as possible. Thank you very much.
Japanese → English

serenity's Public Translations

I have a question about the shipping fee to Japan for the invoice ○○. It shows the fee of USD 406.22 with FedEx Economy for the package weight of 94.4 lbs using △△ . However, the shipping fee on the invoice ○○ is USD 441.29 before the discount. This shipment was charged on the credit crd at the time of the shipment. I think the difference in the shipping fee comes from the discrepancy in the weight used at the time of the order and at the time of shipment. Would it be possible for you to refund the difference in the shipping fee? I look forward to hearing from you.
Japanese → English
1. I heard that Jon-san is coming to Japan next week.
Sato-san would like to have a face-to-face meeting with him.
Are you available in the time frame below?

Meeting duration: 30-60 min
12/20 between 1pm and 4pm

2. Dear Tan,
Could I ask you to arrange an interpreter as well?
Please let me know if there is anything we need to do on our side.
Japanese → English
Thank you for your reply.
I will look for someone who wants to do that because there are people who likes hand-crafting although I think it's going to take a long time.

It was a a start from a scratch, isn't it?
Great!
You are an enthusiast and hard-worker, aren't you?

Thank you for the detail information.
I wish to go in June as it's better if the weather is nice.
I will talk to my group.
Japanese → English
これは日本からイギリスのお客に直接商品を送った証拠でしょうか？
＞＞Seller fulfilledとおっしゃっていますので、セラーの方がお客様に直接送った注文の証拠かと思います。
私は日本郵便を利用していますが、その発送ラベルのデータで宜しいでしょうか？
＞＞明確に指定はされていませんが、そちらでよろしいかと思います。追跡番号があれば、日本郵便か宛先国の郵便のサイトで追跡ができますので。
またサンプルとして１つあれば良いのでしょうか？
＞＞any ーどれでもとおっしゃっていて、数は指定されていないので1つでも大丈夫かと思います。
Japanese → English

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