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  4. 1. I haven't heard about tracking num...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] 1. I haven't heard about tracking number of defected exchange bag, and please...

Original Texts
１、不良交換品のバッグの追跡番号を聞いていないので、教えてください。
２、○○（ブランド）のフーディの追跡番号が間違っているようです。追跡してもエラーになります。
正しい追跡番号を教えてください。

上記、２件急いでいます。

３、返品商品のインボイスや送り状を添付頂きましたが、私がDHLに集荷依頼をすればいいですか？
送料はどうなりますか？
ご返答ください。

以上３点、お忙しいところ恐れ入りますが、ご対応お願いします。
tourmaline
Translated by tourmaline
1. I haven't heard about tracking number of defected exchange bag, and please let me know.
2.It seems that tracking number of ○○ Foodie, and when I check it showed error. Please let me know correct tracking number.
I am in hurry for above 2 points.

3. You have attached invoice of return item and letter of invoice, so should I request DHL to collect item? How about delivery fee? Please advise.

Sorry for any inconvenience caused but for above 3 points, please respond. Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
203letters
Translation Language
Japanese → English
Translation Fee
$18.27
Translation Time
8 minutes
Freelancer
tourmaline tourmaline
Starter
技術翻訳が得意です。

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tourmaline's Public Translations

I was informed that the products would be shipped a month in advance, buy why did you change? The original requested delivery date was August. Can you arrange shipment by the end of this month? The sales period will be shorter than we had planned, and it will be time for a sale. If we don't deliver the ordered items properly, we cannot confirm with the customer regarding additional orders during the period. I know you have a fixed quantity of goods to be shipped each month, but will the orders be shipped properly? Can you please explain the current delivery status to our customer? Can she assist him with the projects he handles?
Japanese → English
The Second party shall comply with the Law on Unjustifiable Premiums and Misleading Representations, etc. (in addition to the Law on Unjustifiable Premiums and Misleading Representations, this is a law to be observed when selling goods, etc. under this Agreement, including related guidelines, etc.). If the Second party violates this, the First party may immediately terminate this Agreement or any individual agreement, in whole or in part. In this case, the First party must compensate the First party for any and all damages suffered by the First party. With regard to the disclaimer, the content basically does not apply to your company, but it is difficult to remove the content due to the cases pointed out in the purchase case.
Japanese → English
If the goods cannot be delivered within 14 days, the First Party may cancel the basic order or charge the Second Party a discount to be determined by separate consultation between the First Party and the Second Party. The first sentence cannot be deleted as it adds a clause excluding domestic purchases. In view of the protection of general consumers, if any claims, complaints, etc. arise in relation to the Goods, the First Party shall deal with them in good faith after consultation between the First Party and the Second Party. In addition, depending on the occurrence of claims, complaints, etc., the necessary measures, such as suspending the sale of the Goods, should be taken. Since it is not possible to delete the text, how should we change?
Japanese → English
Thank you for your reply.

We have confirmed with paypal that the refund will be processed once you have received your order and clicked the "Agree to Refund" button.
If you do not know how to do this, please contact our support center.
PayPal told us to tell you to click the refund agreement button before the deadline.
We understand your concern, but we cannot withdraw your claim until we can confirm your refund.
We apologize for not being able to fulfill your request.
We look forward to receiving your refund.
Japanese → English