Original Text / Japanese
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息子さんへのプレゼントがまだ届いていないんですね。
ブラジルへの発送は時間がかかることがありますが、商品は確実に届くので一緒に解決しましょう！
郵便局からの通知書は届いていますか？
もし届いていたら、それを持って税金納付書に記載されている指定期間内に指定郵便局へ出向き、身分証明書を提示し、税金を払った上で荷物を引き取る。
もし、通知書が届いていなければ、以下のURLからも配送状況を確認いただけます。
郵便局の電話番号は日本からは調べられませんが、以下が参考になります。
Rating
50
Translation / English
- Posted at 06 Nov 2011 at 23:15
OK, I understand that your son's present hasn't arrived yet.
Sometimes it can take a long time for parcels to arrive in Brazil, but I'm sure it will get there so let's try to resolve this together!
Have you got a written notification from the post office?
If you do have it, then you could take it to the post office, along with your proof of ID, within the specified period of time as stated on the duties statement, and once you have paid the duties on it then they will be able to hand over the parcel.
If you do not have it, however, you can also verify the delivery status from the following URL.
I cannot find out the post office's phone number from Japan but you can use the following as reference.
Sometimes it can take a long time for parcels to arrive in Brazil, but I'm sure it will get there so let's try to resolve this together!
Have you got a written notification from the post office?
If you do have it, then you could take it to the post office, along with your proof of ID, within the specified period of time as stated on the duties statement, and once you have paid the duties on it then they will be able to hand over the parcel.
If you do not have it, however, you can also verify the delivery status from the following URL.
I cannot find out the post office's phone number from Japan but you can use the following as reference.
Rating
53
Native
Translation / English
- Posted at 06 Nov 2011 at 23:23
I understand your son has not received the present yet.
It can take a lot of time to send things to Brazil but I am confident that the item will be sent so lets work together to resolve this.
Did he receive a notification letter from the post office?
If he received this, take this to the designated post office within the time period stated on the notice, show his identification, pay the tax, and then he may receive the parcel.
If he hasn’t received the notification letter from the post office, you can confirm the shipping status from the URL shown below.
You cannot find the post office phone number from Japan but the following will be helpful.
It can take a lot of time to send things to Brazil but I am confident that the item will be sent so lets work together to resolve this.
Did he receive a notification letter from the post office?
If he received this, take this to the designated post office within the time period stated on the notice, show his identification, pay the tax, and then he may receive the parcel.
If he hasn’t received the notification letter from the post office, you can confirm the shipping status from the URL shown below.
You cannot find the post office phone number from Japan but the following will be helpful.
Rating
50
Translation / English
- Posted at 06 Nov 2011 at 23:01
I'm sorry to hear that your present to your son is not delivered yet. Shipping to Brazil often takes some time, but the package will definitely be delivered in time, so let's solve the issue together.
Has your post office already delivered tax notice to you?
If so, please go to the designated post office within the time frame defined in the notice, with your personal ID to show, and pay the tax bill at the post office to pick up your package.
If you don't receive tax notice yet, then you can check the delivery status from the URL below:
I cannot search phone number of your designated post office as I am in Japan, but you may can search any information from the link below:
Has your post office already delivered tax notice to you?
If so, please go to the designated post office within the time frame defined in the notice, with your personal ID to show, and pay the tax bill at the post office to pick up your package.
If you don't receive tax notice yet, then you can check the delivery status from the URL below:
I cannot search phone number of your designated post office as I am in Japan, but you may can search any information from the link below:
