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  4. Regarding the ship-to address change,...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Regarding the ship-to address change, we can ship to the address registered o...

Original Texts
配達先の住所変更につきまして、当社はebayとPayPalに登録された住所宛にだけ発送が可能です。(ebayとPayPal両方の登録住所が同じであること)。販売ページのShipping Durationにも記載しております。ご購入後の配送先の変更はお受けできません。申し訳ありませんが、一度ご注文をキャンセルしていただき、ebayとPayPalの登録住所を正しい配達先の住所へ変更後に、再度ご注文をお願い出来ますでしょうか？トラブル防止のためにご理解とご協力をお願い致します。
atsuko-s
Translated by atsuko-s
With the regard to changing the address to be delivered, we can ship only to the address that was registered on ebay and Paypal. (The addresses on ebay and Paypal should be the same.) It is written on Shipping Duration of the selling page. We can not accept the change of the delivered address after purchase. I am very sorry but please cancel the order once change the registered address of ebay and Paypal into the right delivered address. Then, would you please make a order again? For avoiding being trouble, your understanding and cooperation would be highly appreciate.

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
4 minutes
Freelancer
atsuko-s atsuko-s
Starter
誠実に対応してまいりたいと思います。よろしくお願いいたします。

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As for the cancellation of your order. We noted that we are unable to accept the request for cancellation of your order for 100 pcs to be shipped next month because of being in the middle of production, however, just let me revise, it is actually before the production, so you may cancel of your order for this. The material of “A” will arrive in the mid of December to the factory, so if you ...
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atsuko-s's Public Translations

We did the review of C to A yesterday, and got one feedback from A.
As a result that we rechecked the details with A, we concluded as follows. We had misunderstood of question B on the way of confirming. This 7 dollars should be basically the cost to occur in C so that D should also pay this.
According to A's confirmation, S is necessary to refer the multiple columns, different from ordinary
matter. 7 dollars was secured from F point of time as this allocation.
I am very sorry to ask you after the agreement, but would like to request you of this change.
I will attach A's e-mail as the evidence of the confirming result. A hadn't disagreed except this point.
Japanese → English
The details
We urged the consolidated delivery service (A company) to issue MBL number, but hadn't received any e-mails.
The person in charge of AMS transmission mistook to register for the concerned BL as transmitted on the internal shared sheet, so unsent situation wasn't recognized.
After the ship had left, A company informed MBL and we noticed AMS unsent.
We immediately handled with the AMS transmission.
The consolidated deliver service usually sends Notice before leaving.
However, A company didn't deal with informing Notice of AMS unsent.
Japanese → English
As for Receipt,
I would like to ask you about writing the receipt.
I have asked you to creating simplified receipt so far.
However, could it be possible for you to make the official receipt and send me it by e-mail when I make an order?
I would like you to write the below points.
- Your company's name, address, and telephone number
- The product name (the official name of the product including the model number, not just model number)
- Order quantity
- The product price and the total sum
- Our company's delivered address and billed address

We will always need the receipt with the above content.
Japanese → English
I am really sorry that you may be offended by the content.
I would like to solve the problem of the import and to place orders continuously, so I am now working with the specialist. I would appreciate if you could give me some more time.
Japanese → English