Original Text / Japanese
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御社の誠意ある対応に私はたいへん感謝しています。
今回の返金については、クレジットカード宛に返金をお願いいたします。5%の手数料も負担したいと思います。
実は、同時期に私はもう1件のクレームを申請しています。この返答がまだ得られていないのです。私はあなたに、このクレームの写真を一度確認していただきたい。御社の梱包の品質には大きなばらつきがあるんです。
オプション費用を支払うことで、費用に見合ったサービスが受けられるのであれば、私は御社のサービスを利用したいと思います。
Rating
60
Translation / English
- Posted at 15 Oct 2011 at 00:34
We are very appreciative of how you have been coping with the issue with honesty.
With regards to the refund this time around, I would like it made to my credit card account. I will bear the commission of 5% this time.
In fact, I have made another claim during the same period. I have not received a reply on this claim. I would like you to check the photo related to the said claim. Your company's packaging is not consistent at all.
I would like to subscribe to your services if I can enjoy the services equivalent to the optional fees I pay for.
With regards to the refund this time around, I would like it made to my credit card account. I will bear the commission of 5% this time.
In fact, I have made another claim during the same period. I have not received a reply on this claim. I would like you to check the photo related to the said claim. Your company's packaging is not consistent at all.
I would like to subscribe to your services if I can enjoy the services equivalent to the optional fees I pay for.
Rating
50
Translation / English
- Posted at 15 Oct 2011 at 01:47
I really appreciate your kind response to me. I would like to offer you to refund to my credit card. I will also pay a refund charge, 5% of the price. In fact, I claimed you an another matter as well at the same time. Could please check the picture about it. Quality of packing in your company has large fluctuations. If I can receive a service appropriate for paying an additional fee, I will keep using your service.
違う依頼の翻訳をペーストしてしまいました。 申し訳ございません。
翻訳はこちらになります。 宜しくお願いします。
I appreciate you dealing with this matter with honesty.
I would like to request for the refund to be sent to my credit card, and I would be happy to bear the 5% handling fee.
The fact is that I have already made another claim for the same period, but I have not had a resolution to that claim. I would like you to check the photo related to the claim. The quality of your company's packaging is highly inconsistent.
I would like to continue using your services if I can pay optional fees corresponding to the services provided.
以上です。