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  4. I am really sorry that you cannot use...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I am really sorry that you cannot use the item which you bought from us. I s...

Original Texts
購入いただいたitemが使えなくて申し訳ありません。
商品説明を詳しく記載しておくべきでした。
只今解決策を探しております。
あなたが納得のいく解決策が見つからない場合は全額返金いたします。
今しばらくお待ち下さい。
satoyama0418
Translated by satoyama0418
I apologized you couldn't use the item you purchased.
I should have described the item description in detail.
I am looking for a solution now.
I will refund the full amount if you aren't satisfied with that.
Could you please wait for a while?

Result of Translation in Conyac

Number of Characters of Requests:
104letters
Translation Language
Japanese → English
Translation Fee
$9.36
Translation Time
9 minutes
Freelancer
satoyama0418 satoyama0418
Starter

Other Translations From Japanese To English Are Made Public

First of all, we are relieved that you received your purchases. It is also possible that we will pack your multiple purchases in one package to forward. We can store your purchases for free for 30 days after they arrive at our warehouse. After 30 days, there will be a charge of 50 yen per day. Therefore, we suggest you request for a forwarding service within 30 days. Thank yo...
Japanese → English
I found a following problem at the equipment. The valve opens slowly. ※I can open and close the valve manually. After opening and closing manually, it returns to normal condition for a while. But it starts opening slowly immediately after that. I have not found a problem at closing. I exchanged the parts about one year ago. Do I have to exchange it?
Japanese → English
As the payment process is remaining in this status, please process for the cancellation due to the reason of showing side.
Japanese → English
The dispenser shown in the picture is the first one we purchased from ADMAX, with the logo on it. We are still using it currently as a sample. We inserted the problematic nozzle there and recorded the video.
Japanese → English

satoyama0418's Public Translations

I truly apologize for not being satisfied with the product delivered.

We purchase from regular distributors, but it may have been bad quality.
We haven't opened and confirmed it, so please understand that point.

If you could use it, we will refund half price.
If you do not need it, please return it to the following address.

We will refund the amount plus shipping fee paid by you after confirming returned the goods.
Sorry to trouble you, but thank you for your consideration.
Japanese → English
Thank you for contacting me.
Then please wait for a while as we will refund the payment.
After confirming the refund, please purchase the same item again if you like.
Of course you don't have to buy it.
You don't need to return items.
Thank you for your understanding.

PS Good work as a juror.
English → Japanese
Would you like USD 298 for a main product and shipping fee?
Shipping costs will depend on the destination country.
Therefore,it might be in the red if the shipping fee is ＄38.
Since I would like to consider after figuring out the shipping fee,it would be great if you could tell me your shipping address.
Thank you very much.


We will sell it at USD 298.
On the system, there is a possibility that you will be charged the amount of the payment,
we will refund the difference immediately.

The current amount will be in the red.
How about with a shipping fee included, USD 300?
Japanese → English
Thank you for contacting me.
I confirmed that MYUS shipped 2 boxes to Japan by mistake. I can transfer goods to Mr. ○ ○. However, in that case I would like you to cover the following fee.

1. International shipping fee for two boxes to Japan.
2. Customs duties / consumption tax at customs clearance.
3. Japan domestic shipping fee when transferring to Mr. ○ ○.

I look forward to your reply.
Japanese → English