[Translation from Japanese to English ] I am really sorry in spite that you have been looking forward to it. There w...

Original text

楽しみにお待ちいただいているのに誠に申し訳ありません。
発送に手違いありまして、只今解決中です。
２日以内に発送いたしますので、今しばらくお待ち下さい。
誠に申し訳ありません。

Translation / English

I am really sorry in spite that you have been looking forward to it.
There was a mistake in shipping, and we are now trying to solve it.
We will ship it within two days, so please wait a little while.
We are greatly sorry about that.

Translation / English

We are terribly sorry in spite of you looking forward to receiving it.
There were some mistakes in delivery, and we are solving it right now.
We will deliver it within two days, so we appreciate your patience.
Again, we are terribly sorry.