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  4. Dear Kotaro, Thank you for taking th...

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[Translation from English to Japanese ] Dear Kotaro, Thank you for taking the time to contact Selfridges. I am sorr...

Original Texts
Dear Kotaro,

Thank you for taking the time to contact Selfridges.

I am sorry to hear that you are having some payment issues whilst placing an order online.

If you could please confirm for me which order you are emailing in regards to and also what item it is you are trying to purchase so that we are able to look into this further for you.

In the mean time if you are to have any further queries please do let me know.

Kind regards,
marukome
Translated by marukome
コウタロウさん

お忙しいなかSefridgesにご連絡頂きありがとうございます。

オンラインでご注文される際に支払いができないとのこと申し訳ございません。

どのご注文に関してメールでご連絡頂いているのか、またどの商品をご購入されようとしているのかご確認頂けますでしょうか？追って調査致します。

その間何かご質問等ございましたら、どうぞご連絡ください。

敬具

Result of Translation in Conyac

Number of Characters of Requests:
429letters
Translation Language
English → Japanese
Translation Fee
$9.66
Translation Time
7 minutes
Freelancer
marukome marukome
Standard
Six-year experience in translation. Resident of Tokyo. Translate English and ...

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English → Japanese

marukome's Public Translations

I have checked the enclosed card,too.
The card does not certainly correspond with this model.

This is my responsibility. Please let me pay you back $30.

However, I do not offer to ship an item as gift.
I proposed you that I could list the item price cheaper on the label as tax measures.
You need to agree with some conditions I proposed you for that.
If you agree with it, I told you to tell me the price to be written.
As you did not respond, and the payment was completed, I sent you the item.
Japanese → English
またご迷惑をおかけし申し訳ありませんが、当弁護士がミワさんのご遺言に重大な問題を発見しました。私の暮らす州法によると、火葬には直系親族全員の承諾が必要です。この法律によりFさんとHさん両者がミワさんの遺志に従うという承諾書にサインをしないとミワ叔母さまの火葬、及び埋葬ができないのです。書類を同封いたします。公証人によるサインも必要です。米国で判子はサインとみなされないため、判子は不可です。漢字とローマ字の両方でサインしてください。公証人が判子を必要とするならば、判子だけではなく手書きの名前と共にご使用ください。
English → Japanese
1. It will only be sold on our online site.
We import from a manufacturer and sell the items.
We are not planning to sell your items at wholesale.
We are considering to create our own brand, and sell at wholesale in the future.

2. Special site for *** is being made.
We currently do not have our own brand.
The site will be a collection of good quality products from abroad.

3. Yes, we understand necessary papers, and submission categories for import.
We need manufacturing process sheets for import permission, and papers clarifying ingredients since they are tantamount to food.
If not, import will not be accepted.

4. We got it from the news abroad.
Japanese → English
I am sorry to have troubled you.
It took some time, but I sent it to you.
It will be normally arriving in about 7-10 days.

Three sheets are in, including complimentary two.

The one I sent the other day to another customer was sent back to me due to incorrect address.

It is highly likely that it is within America,
since it is not sent back to me.

I hope the one I send this time reaches you safely.
Please let me know when it arrives.

I am sorry it took a while.
I thought it would be no problem if the parcel was registered.

Thank you.
Japanese → English