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[Translation from Japanese to English ] There was contact from a customer regarding a software authentication error. ...

Original Texts
お客さんからソフトウェアの認証エラーについての連絡がありました。
ソフトウェアを起動したときに画面に「試用バージョン」の表示が出るので消そうとして認証を行ったとのことです。
ソフトウェアが認証を示すコードが"A"なのに対し、同梱のコードは"B"となっているとのことです。
そのため正しい認証コードを教えてほしいとのことでした。
これは以前にあなたが話されていたソフトウェアのアップグレードの問題だと思います。
どのように対応すればよいでしょうか。
scintillar
Translated by scintillar
There was contact from a customer regarding a software authentication error.
When the software was started up, "trial version" was displayed on the screen and when it was turned off, authentication was carried out.
In contrast to code A which indicates software authentication, the code in in the package became B.
Because of that, they would like to be told the correct authentication code.
I think this is a software upgrade problem which you previously talked about.
How should we deal with this?
Contact

Result of Translation in Conyac

Number of Characters of Requests:
218letters
Translation Language
Japanese → English
Translation Fee
$19.62
Translation Time
24 minutes
Freelancer
scintillar scintillar
Standard
I have the Japanese Language Proficiency Test Level 2 and completed a one-yea...
Contact

Other Translations From Japanese To English Are Made Public

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scintillar's Public Translations

Hello
I made the order list.

From now on, I will update this list when I make an order.

Could you fill the blue Excel file one time on the 2nd-3rd?

G column is the stock status
If it's in stock, it can be sent immediately=stock
If not, estimated day of arrival is entered
If it can't be sent=not available

Please enter the amount in the I column.

I will take charge of the other Excel files.

How is this for you?
Japanese → English
If we were to say which one, we'd maybe be talking about the idea for the Linux plan.
When we want to do hand-edit, if we use a hoge file, the good thing is we can understand it, but if we hand-edit a fugo file, how many of the two hoge and fugo files would there be?
If we can change the hoge file through foo API, I think we won't need the fugo file, but is there a reason why that can't be done?
Could you please let me know if there is any information that can clear things up around those details?
Japanese → English
・A company's yearly payment and the compensation for the cost of SAP are not related to the fee for ERP. That is a problem with SAP itself, and above all, we are not satisfied with the functioning and service of SAP.
・Regarding SAP, Mr. Sato concluded the contract with some difficulty, and because it's take 7 years already to construct a system that can be understood, so from now on, we feel we would like to use NEC. Above all, we are most confident in Tom, so we've decided we'd like to continue the contract. However, on top of this, if a solution to the problem isn't devised, in the worst case, we'll have to switch over to another company.
Japanese → English
I must submit these documents, such as the manual and the diagrams, together to A.
- Acknowledgement of the written application with the application details recorded on it.
- I'll purchase a revenue stamp for the commission charge portion of the statement of payment of the commission charge, and paste it to the documents.

1. Application details
2. Type of approval
3. Name and model of the device
4. Manufacturer's company name, address, representative's name
5. Period for receiving inspection for approval
6. Notes
Japanese → English

scintillar's Services

日本語のウエブサイトを英語に翻訳できます。
1,800 yen per hour
Simple Tasks & Others / Other