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[Translation from Japanese to English ] Thank you for your inquiry. Is the situation that the hat was put into the...

This requests contains 200 characters and is related to the following tags: "Business" "e-mail" "E-commerce" . It has been translated 2 times by the following translators : ( lilie75 , petrichor , cheeser ) and was completed in 0 hours 13 minutes .

Requested by watanosato at 22 Dec 2016 at 09:00 2048 views
Time left: Finished

お問合せありがとうございます。
赤色のはんてんをお届けした箱の中にその帽子が入っていたのですね?
その帽子は弊社の物ではないので、amazonの出荷担当が間違って箱に入れてしまったのだと思います。

お手数ですが、amazonに直接ご連絡いただき注文番号を伝え誤った商品が同梱されていたけど、どうすればよいかお問合せください。

注文番号:
お問合せURL:

この度はご注文いただきまして誠にありがとうございました。

Thank you for your inquiry.

Is the situation that the hat was put into the box in which the red coat was shipped?
Because that hat is not from our company, I think that amazon's shipping service has mistakenly put it in the box.

Sorry to inconvenience you, but could you please contact amazon directly, give them the order number ask what should be done about the mistakenly shipped goods?

Order number:
Inquiry URL:

We sincerely thank you for ordering from us.

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