ご連絡遅くなり大変申し訳ありません。
こちらではバルサムは気づきませんでした。
今後のご対応についてですが
一部返金もしくは返送して頂いて全額返金という形でいかがですか?
なにかご希望があれば教えてください。
こちらで発送前に確認いたのですが・・
この度は大変申し訳ございません。
こちらでも探しましたがやはりありませんでした。
今後のご対応についてですが
一部返金もしくは返送して頂いて全額返金という形でいかがですか?
なにかご希望があれば教えてください。
Translation / English
- Posted at 06 Dec 2016 at 14:09
I am sorry to be late in contacting you.
I did not notice balsam.
As for how we handle it, how about refunding partially or you return it to me and I refund you in full?
If you have a request, please let me know.
I would like to confirm before sending it.
I apologize to have caused you an inconvenience this time.
I have looked for it, but have not found it.
As for how we handle it, how about refunding partially or you return it to me and I refund you in full?
If you have a request, please let me know.
I did not notice balsam.
As for how we handle it, how about refunding partially or you return it to me and I refund you in full?
If you have a request, please let me know.
I would like to confirm before sending it.
I apologize to have caused you an inconvenience this time.
I have looked for it, but have not found it.
As for how we handle it, how about refunding partially or you return it to me and I refund you in full?
If you have a request, please let me know.
Translation / English
- Posted at 06 Dec 2016 at 14:10
I am sorry for my late reply.
I did not realize the balsam separation.
Regarding the support in the future,
how about issuing a partial refund, or asking you to return the item and for me to issue a full refund?
If you have any requests, please let me know.
I inspected the item before shipping, but I am truly sorry for this time.
I also looked for it, but I could not find it, either.
Regarding the support in the future,
how about issuing a partial refund, or asking you to return the item and for me to issue a full refund?
If you have any requests, please let me know.
I did not realize the balsam separation.
Regarding the support in the future,
how about issuing a partial refund, or asking you to return the item and for me to issue a full refund?
If you have any requests, please let me know.
I inspected the item before shipping, but I am truly sorry for this time.
I also looked for it, but I could not find it, either.
Regarding the support in the future,
how about issuing a partial refund, or asking you to return the item and for me to issue a full refund?
If you have any requests, please let me know.
Translation / English
- Posted at 06 Dec 2016 at 14:13
I apologize for contacting you so late. It is Balsam here and didn't notice. With regard to your inquiry, what do you think about a partial refund, full refund, or a return? Please let us know if there is anything else.
Before shipping It was confirmed however, I deeply apologize for this time. I also looked myself but its of course not here. With regard to your inquiry, what do you think about a partial refund, full refund, or a return? Please let use know if there is anything else.
Before shipping It was confirmed however, I deeply apologize for this time. I also looked myself but its of course not here. With regard to your inquiry, what do you think about a partial refund, full refund, or a return? Please let use know if there is anything else.