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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Considering a shipping cost, I think a partial refund would be a good idea. ...

Original Texts
送料のことを考えると一部払い戻しがよいと思います。
お客様へ提供することはできませんが、展示用として引き取ります。
150ドルの払い戻しをお願いします。

6月30日に購入した機器ですが添付の動画のとおりタッチパネルが反応しなくなりました。
どのように対処すればよろしいでしょうか
機器の交換になりますか？それともリセットの方法がございますか？
修理の場合御社に本体を送るのでしょうか
すぐに替えの本体を送っていただけますか
hhanyu7
Translated by hhanyu7
Considering a shipping cost, I think a partial refund would be a good idea.
I can't offer it to a customer, but I can take it as a display.
Please make a partial refund of $150.

The touch panel of a device, which I purchased on June 30, became not to respond as you see in the attached video.
How do I fix it?
Should I exchange it to another one? Or is there any way to reset the device?
If it needs a repair, would the device be sent to your company?
Would you send me a replacement immediately?

Result of Translation in Conyac

Number of Characters of Requests:
204letters
Translation Language
Japanese → English
Translation Fee
$18.36
Translation Time
9 minutes
Freelancer
hhanyu7 hhanyu7
Standard

Other Translations From Japanese To English Are Made Public

"It's kidding!" !? That's too vague. You’re so mean! Of course I'll care it. I'll always rely on you, but I don't wanna be hated, definitely. That's not the case? hehe, I'm relieved. Hey Hey I like you so much! I'm thinking it always, but I'm so ashamed to tell it to you. I'm feeling good now and I feel like telling you anything, so I wanna tell you including what I cannot s...
Japanese → English
Priority of the work is decided by two factors; the "emergency level" and the "influence level to users." The emergency level depends on "how close the work is to the delivery date or deadline." The influence level to users is defined by whether the work immediately affects to users and makes user experience more prosperous. As the top priority, we start the work which emergency level is...
Japanese → English
Was there a problem with our processing? The information in the e-manifest that we should have registered was accepted. I don't think we are the reason why we were stopped by Canada Customs. Unless the cause of the problem is clear, I am not convinced that we should be responsible for it.
Japanese → English
When you pay in advance, the amount of taxe can be expensive, but it also can be cheaper. Does Muys search for real amount of taxe, and for example adapts the amount of taxe for the next sending when we pay in advance ?
Japanese → English

hhanyu7's Public Translations

I have not received a record yet, and could you tell me the current status of it? Please let me know as soon as the latest information is available. Thank you in advance.
Japanese → English
Payment method: One-time payment by Visa or Mastercard
Customs and others: A recipient will pay VAT, customs and other handling fees.
Japanese → English
I was thinking of many things yesterday. I have been too jealous to control myself for about the last six months. I loved you that much. This feeling was not good for my mental health. I was one step short of going crazy. Let's stop putting restrains on each other. I thought I should have not put restrains on you. I feel you are a woman who always want to live freely. I believe you should live freely and as you wish. Of course, I still love you and respect you. That feeling remains the same.
Japanese → English
Thank you for your purchase.
Your order will be shipped by air.
Please be assured that it comes with its tracking number.
We have shipped our products to Saudi Arabia in the past, and it's highly likely that it takes time after a package arrives in Saudi Arabia.
It might take about one or two months.
We will ship your order as soon as possible, and thank you for your patience.
Japanese → English