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  4. First of all, I sincerely appogize th...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] First of all, I sincerely appogize that the delivered product has a problem. ...

Original Texts
まず初めにこの度はお届けした商品に問題があった事心からお詫び申し上げます
白の箱に関してこれは輸送用の箱ですので当店に入荷時点で各仕入先の判断にて開封されている事が多くその場合も箱がある物と同様に販売しています
Figmaの箱にFactory sealが無かったのですか？私自身が全ての商品を検品しており封印が無いというのは私が日本からアマゾンへ出荷した時点と状態が変わっています
もしかしたら以前にあった返品の際に開封された物をアマゾンが新品として在庫に戻してしまったのかもしれません
atsuko-s
Translated by atsuko-s
First of all, I sincerely appogize that the delivered product has a problem.
Regarding the white box, this is just for shipping. So, the boxes are often opened by each suppliers' judgement when they are delivered to our shop. In that case, we are selling the product same as products with the boxes.
Wasn't Factory seal on the box of Figma? I myself check all products. So, if the box is unsealed, the condition changes after I shipped it from Japan to Amazon.
Amazon might return another product, which had been opened on returning, to the storage as a new product.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
16 minutes
Freelancer
atsuko-s atsuko-s
Starter
誠実に対応してまいりたいと思います。よろしくお願いいたします。

Other Translations From Japanese To English Are Made Public

When checked the cell being sent, there were Grade E item and H item mixed in it. These tend to be in low (capable value) than grade item circulating. Also, they are in the same quality with those of online. Especially, item E is lower in grade. When measured actually, though it is within the catalog range, it tends to be lower in quantity value. If purchased through your company, we could obta...
Japanese → English
This product is being kept in a separate warehouse of our store. In the past there has been heavy rainfall in the area near our store therefore to be safe we have moved and strictly stored them in a separate warehouse a little farther away, At present we are in the middle of preparations of moving them therefore it will take as much as 3 days until they are shipped. I apologize that you ha...
Japanese → English
Thank you for contacting us. I think that Korea is also in a serious space shortage situation, but can yoi get space for July shipping? By the way, how about LCL? I'll ask them to consider split shipping. I noted. We will check with the owner of shipment and get back to you as soon as possible. Thank you for your continued support.
Japanese → English
It has not been 2 years yet. When I upgraded my plan, the discount was no longer applied. Could you please revert it back to the original plan?
Japanese → English

atsuko-s's Public Translations

We did the review of C to A yesterday, and got one feedback from A.
As a result that we rechecked the details with A, we concluded as follows. We had misunderstood of question B on the way of confirming. This 7 dollars should be basically the cost to occur in C so that D should also pay this.
According to A's confirmation, S is necessary to refer the multiple columns, different from ordinary
matter. 7 dollars was secured from F point of time as this allocation.
I am very sorry to ask you after the agreement, but would like to request you of this change.
I will attach A's e-mail as the evidence of the confirming result. A hadn't disagreed except this point.
Japanese → English
The details
We urged the consolidated delivery service (A company) to issue MBL number, but hadn't received any e-mails.
The person in charge of AMS transmission mistook to register for the concerned BL as transmitted on the internal shared sheet, so unsent situation wasn't recognized.
After the ship had left, A company informed MBL and we noticed AMS unsent.
We immediately handled with the AMS transmission.
The consolidated deliver service usually sends Notice before leaving.
However, A company didn't deal with informing Notice of AMS unsent.
Japanese → English
As for Receipt,
I would like to ask you about writing the receipt.
I have asked you to creating simplified receipt so far.
However, could it be possible for you to make the official receipt and send me it by e-mail when I make an order?
I would like you to write the below points.
- Your company's name, address, and telephone number
- The product name (the official name of the product including the model number, not just model number)
- Order quantity
- The product price and the total sum
- Our company's delivered address and billed address

We will always need the receipt with the above content.
Japanese → English
I am really sorry that you may be offended by the content.
I would like to solve the problem of the import and to place orders continuously, so I am now working with the specialist. I would appreciate if you could give me some more time.
Japanese → English