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[Translation from Japanese to English ] One customer claimed that the item with order number 011 was ''fake'' and the...

Original Texts
注文番号０１１番で、お客さんが私が売った製品を”Fake”と主張したためアマゾンで出品がブロックされました。

しかし、こちらの商品は間違いなく日本から送った本物の商品です
ブロックされた出品をreactivateしようとおもうのですが、その前に今FBA倉庫にある在庫を一回確認していただくわけにはいかないでしょうか？
偽物ではないとすぐわかると思います
もしくは間違って別の製品のバーコードシールを張っているということはないでしょうか？
一度FBA倉庫の在庫を確認していただけると助かります

shimauma
Translated by shimauma
One customer claimed that the item with order number 011 was ''fake'' and the listing at Amazon was blocked.

However, this item is definitely authentic that I shipped from Japan.
I would like to reactivate the blocked listing, but before that, is there any chance that you could check the items stored at the FBA warehouse?
I'm sure that you will recognize that they are not ''fake''.
Or I'm wondering if the item may have been attached with a bar-code for some other item.
It would be very helpful if you could check the items stored at the FBA warehouse.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
6 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

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shimauma's Public Translations

Thank you for your message.

I would like to return the item, not to exchange it.

My customer wanted this item, but it wasn't delivered on time.
I'm sorry to tell you this, although I asked you to check the item and send it in order to avoid any trouble.

Would it be ok if I would return the item to you?

After receiving the returned item, please give me a full refund.

Thank you in advance for your response.








Japanese → English
おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English