既に前金として、請求金額の半分を支払っています。彼らも前金を払っているので、商品の引き取りをキャンセルすることは、絶対
ありえません。
大阪のお客さんは、東京のお客さんの支払い問題に関しては、全く関係ない話なので。申し訳ないですが、大阪のお客さんの発注状況をメーカーに確認して頂けませんでしょうか。
お店での在庫が切れていて、商品を確保しないと売上に問題が発生して、今後、弊社に発注ができなくなると仕入れ担当からクレームがありました。
Rating
44
Translation / English
- Posted at 27 Jun 2016 at 12:58
I already paid the half of the amount of money charged to me as deposit. They also paid the deposit, so they will never cancel the transaction of the item.
The issue of the payment of customers in Tokyo does not have anything to do with the customer in Osaka. I am sorry but can you please check the status of the order of the customer in Osaka with the manufacturer?
If the shop runs out of stock and cannot purchase the item, then it affects sales performance, and it would cause the person in charge cannot buy items from us any more. We have received such claim from him.
The issue of the payment of customers in Tokyo does not have anything to do with the customer in Osaka. I am sorry but can you please check the status of the order of the customer in Osaka with the manufacturer?
If the shop runs out of stock and cannot purchase the item, then it affects sales performance, and it would cause the person in charge cannot buy items from us any more. We have received such claim from him.
Rating
50
Translation / English
- Posted at 27 Jun 2016 at 12:59
I have paid half of the amount charged as front money. As they also paid the front money, they never cancel accepting the item.
The customer in Osaka has nothing to do with the problem of payment of the customer in Tokyo.
I hate to ask you, but would you check the manufacturer about making a order by the customer?
A person in charge of purchasing insisted a claim that as the inventory is out of stock in the store and
there will be a problem in sales unless we obtain the item. As a result, they cannot order to us in the future.
The customer in Osaka has nothing to do with the problem of payment of the customer in Tokyo.
I hate to ask you, but would you check the manufacturer about making a order by the customer?
A person in charge of purchasing insisted a claim that as the inventory is out of stock in the store and
there will be a problem in sales unless we obtain the item. As a result, they cannot order to us in the future.
Rating
52
Translation / English
- Posted at 27 Jun 2016 at 12:57
We paid half of the invoiced amount as advance payment already. They also made advance payment, so they will never cancel collection of items.
Customers in Osaka have nothing to do with payment issue of customers in Tokyo. We are afraid to ask you this, but please kindly check order status of customers in Osaka with the manufacturer.
Person in charge of procurement complained that there is no more stock at the shop and if they cannot secure item, there will be a problem in sales and they will not be able to place order with us in the future.
Customers in Osaka have nothing to do with payment issue of customers in Tokyo. We are afraid to ask you this, but please kindly check order status of customers in Osaka with the manufacturer.
Person in charge of procurement complained that there is no more stock at the shop and if they cannot secure item, there will be a problem in sales and they will not be able to place order with us in the future.
