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[Translation from Japanese to English ] Thank you for your reply. I understood your point of view, but I'm having ha...

This requests contains 148 characters and is related to the following tags: "e-mail" . It has been translated 2 times by the following translators : ( sujiko , chibbi , dancingmiya ) and was completed in 0 hours 5 minutes .

Requested by mcri-2232 at 29 May 2016 at 10:20 1422 views
Time left: Finished

返信いただきありがとうございます。
あなたの意見は理解しました。しかし納得できません。私たちは間違いなくあなたのスタッフのミスで飛行機を逃しました。
したがって私たちが始めに乗るはずだった航空券（4月３日 MEX 17:47 - YVR 22:02 AEROMXICO 696）の返金を再要求します。

Thank you very much for your response.
I understand your opinion, but I cannot be convinced. We have missed our flight clearly because of your staff's mistake.
Therefore we demand again for the repayment of the ticket of the flight (3rd of April MEX 17:47 - YVR 22:02 AEROMXICO 696） we were supposed to get on to begin with.

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