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[Translation from Japanese to English ] I received an inquiry form other customer. Even when the customer pressed ...

This requests contains 98 characters and is related to the following tags: "Tech" . It has been translated 2 times by the following translators : ( ka28310 , bea_r ) and was completed in 0 hours 4 minutes .

Requested by basilgate at 08 May 2016 at 23:10 4760 views
Time left: Finished

他のお客さんから質問が来ました。

電源スイッチを押しても、電源がOFFにならない。インジケーターランプが赤のまま消えないのですが、これはこういう仕様なのか、故障なのでしょうか。よろしくお願いします。

We got an inquiry from the customer.

Even pressing the power button, it doesn't power off. The indicator lamp stay red, is it like this designed or broken?
Thank you.

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