conyac
  1. Conyac »
  2. Finished for Public »
  3. Translation from Japanese to English »
  4. Please let us sort out the transactio...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Please let us sort out the transaction in question. First, we received an e...

Original Texts
今回の取引について整理させていただきたいと思います。
まず、あなたから返品依頼のメールをいただきました。
これは、商品がお手元へ到着したから連絡をいただいたと理解しております。
事実、当店ではご自宅への商品到着を確認しております。
添付画像とwebサイトをご覧ください。
それに対して当店から、ルールに即した返金のご提案をさせていただきました。
その後、商品が届いていないということで再度ご連絡をいただきましたが
到着が確認できているのに、到着していないという連絡はおかしくないでしょうか。
shimauma
Translated by shimauma
Please let us sort out the transaction in question.
First, we received an email requesting a return.
We understood that you had already received the item by then.
We did confirm that the item had arrived at your home.
Please see the attached image and the website.
Then, we suggested to make a refund according to the rule.
However, you contacted us again saying that you had not received the item.
I'm afraid that I find it strange that you insisted that you had not received it while we did confirm the arrival of the item at your home.
shim80
Translated by shim80
◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎
Login To See Other Answers

Result of Translation in Conyac

Number of Characters of Requests:
478letters
Translation Language
Japanese → English
Translation Fee
$43.02
Translation Time
30 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...
Freelancer
shim80 shim80
Trainee
IT系企業で海外パッケージ導入の仕事をしてました。IT関係の翻訳は経験上できるかと思います。
また情報、社会、心理学系の英語論文も読みこなせますので、学...

Other Translations From Japanese To English Are Made Public

I am very sorry for this time. I sell Japanese audio and vintage camera. Because I exhibit the items to Ebay after a long time, I forget the rule what I cannot cancel after 12 hours of the end. Therefore, I couldn't cancel the exhibition. This item was very expensive when I purchased and I cannot give it with this accepted price. It is 100% my mistake. I will give the shipping charge back...
Japanese → English
"16-inch scaled resolutions" is wrong. In the specifications that is written in the MacBook Pro (16 inch, 2019) product information, and in the Tech specs of the MacBook Pro (16 inch, 2019) the "Sealed resolutions" remains at 15-inch. are I think what would be correct 1152x720、1344x840、1536x960、1792x1120（default）and 2048x1280.
Japanese → English
The problem this time is that it took a long time for the package to arrive at the buyer's home after it arrived in their country. On February 6, 2021, we changed the handling time setting in advance in consideration of possible delays so as not to impair the expectations of the purchaser. After confirming Amazon’s rules and policies we thus educated our staff accordingly. We have cre...
Japanese → English
Japan is slightly past its corona peak. There are some bright signs, but it does not seem to be an upturn. Our products have more competitors and the Japanese market is cracking. Therefore, our situation is not bad, but the growth is not good either. Since we received 18 tons last year, we have enough stock. So we are thinking of ordering 9 tons this year and 18 tons next year, and we hope t...
Japanese → English

shimauma's Public Translations

おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English
It's been a while. How are you?
I'm doing fine.
I would like to receive a quotation for a doll.
(If the price is acceptable, I will order from the URL of order form that you told me before.)

I would like a doll that exactly looks like Barnabe which you made for me before.
You emailed me a picture of the finished doll on February 7, 2018 at 10:52.
I would say that the picture is a kind of dark (the doll looks darker.)
I will send you a picture that I took.




Japanese → English