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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] About the product I told you that it was sold out already the other day I ne...

Original Texts
先日売切れとお伝えした商品ですが
販売元に交渉して取り寄せることができました。
商品が届き次第速達便でお送りいたします。
商品キャンセルをお願いしておりましたが。
発送いたしますので、商品キャンセルをされないようにお願いいたします。
情報が二転三転して申し訳ございませんでした。
よろしくお願いします。
[deleted user]
Translated by [deleted user]
Regarding the product which I informed you was sold out a few days ago, I have been in touch with the selling agency and have been able to put another order in.
As soon as the product has been delivered, I will post it to you via special delivery.
I previously requested that you cancel your order, but as it is now going to be dispatched, would it be possible for you to not cancel it?
I apologize for giving you contradictory information.
Thank you.


Result of Translation in Conyac

Number of Characters of Requests:
145letters
Translation Language
Japanese → English
Translation Fee
$13.05
Translation Time
4 minutes

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Dear Joselyn, Thank you very much for your reply. I understand. We are a corporation in Japan, but we have some staff members working in Mexico. They receive returned items in Mexico. If we register their home address in Mexico, will it be possible for us to list items? I'm sorry to bother you with questions over and over. Your response would be highly appreciated.
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[deleted user]'s Public Translations

I offer you my sincere apologies.
There is one oscilloscope and one logic analyzer included in the product.
I apologize for the photo being unclear.
After checking, I discovered that the oscilloscope will not be delivered due to a difficulty with shipping.
Please allow me to return your money and offer you monetary compensation.
I am sorry for the inconvenience, but would it be possible for you to return the product?
We will cover the shipping fee. Once you know how much it will cost, please let me know.
We are very sorry for causing you such trouble.
Japanese → English
I have safely received the lens that you returned to me.
I apologise for causing you such an inconvenience.

Also, thanks to you submitting a damage report, I have been able to receive a guarantee from my shipping company.

This is all thanks to you.

I have one final request.
Would it be at all possible for you to cancel the negative feedback that you gave to me as an ebay seller?

I would like to continue selling on ebay, and in order to do so, it is necessary for me to maintain a reputation that is as clean as possible.

Your cooperation is needed for this.
Many thanks.
Japanese → English
Apologies for the late shipping of your item　
Your item was dispatched on the 2nd of April, but the postage label was mistakenly replaced in the post office, and the product was sent to another customer's country.
I have quickly re-ordered the item from our wholesaler.
The product will be dispatched on or around the 28th of April.
We offer you our sincere apologies for causing you such inconvenience when you have been looking forward to the delivery of your item.
As an apology, we would like to offer you a $5 discount, which has already been returned to your Paypal account.
Alternatively, if you would like to cancel the order, please contact us and we will return your money.
Many apologies.

Japanese → English
I have developed some software for twitter in Japan, and there are currently over twenty users using it.
This tool operates via a large number of proxies.
I have combined all of our users' proxies and am paying for a proxy from your company.
The tool operates using servers that belong to myself, and in the near future, I intend to increase the number of servers to more than ten.
In order to do that, I would like to increase the number of IP addresses that I have been given permission to use by your company.
Alternatively, would it be possible for me to do this without registering more IP addresses?
My company intends to continue using your company's proxies in the future.
Japanese → English