この度はご購入誠にありがとうございます。
商品のセット内容に不備がありましたようで心よりお詫び申し上げます。
私どもの梱包ミスにより商品が不足していたと思われます。
不足している商品を再送させて頂きたいと考えております。
再送先の住所がこのメッセージからではわかりかねますので
お手数ですが、注文履歴よりご連絡いただけますでしょうか？
ご連絡をお待ちしております。
Rating
44
Translation / English
- Posted at 19 Mar 2016 at 15:04
Thank you very much for your purchase at our shop this time.
We are very sorry that the contents of our item had some defect.
Due to our mistake in packaging the item, some contents had been missing.
We are going to send the missing contents to you again.
As we can not identify which of your address should be used in your message, we are sorry for bothering you but can you please contact us by way of your order history page?
We are waiting for your contact.
We are very sorry that the contents of our item had some defect.
Due to our mistake in packaging the item, some contents had been missing.
We are going to send the missing contents to you again.
As we can not identify which of your address should be used in your message, we are sorry for bothering you but can you please contact us by way of your order history page?
We are waiting for your contact.
Rating
44
Translation / English
- Posted at 19 Mar 2016 at 15:35
Thank you very much for your purchase.
We apologize that product of set content had deficiency.
We consider that product was insufficient by packing mistake.
We would like to resend you that product is missing.
Would you like to send us retransmission destination address since we could not know from this message.
We are waiting for your response.
We apologize that product of set content had deficiency.
We consider that product was insufficient by packing mistake.
We would like to resend you that product is missing.
Would you like to send us retransmission destination address since we could not know from this message.
We are waiting for your response.
Rating
50
Translation / English
- Posted at 19 Mar 2016 at 15:18
Thank you for buying.
I am sorry that the merchandise had something missing.
I think that it happened when we packed the merchandise.
I am thinking to send the missing part.
I cannot find your address from this message.
If you do not mind, can you contact us from your order history.
Please contact us.
I am sorry that the merchandise had something missing.
I think that it happened when we packed the merchandise.
I am thinking to send the missing part.
I cannot find your address from this message.
If you do not mind, can you contact us from your order history.
Please contact us.
