残念ながら、商品到着、転送が確認できなければ返金は、難しいです。
一応、上司に確認をしてみます。
数日時間をください。
あわせて日本からの荷物が来ていないか、お近くの郵便局に問い合わせをしてみてください。
状況がわかる場合があります。
問い合わせには、下記トラッキングナンバーを使ってください。
ご理解とご協力をよろしくお願いします。
Rating
53
Translation / English
- Posted at 09 Mar 2016 at 20:45
Unfortunately, it is difficult to make a refund without confirming the product delivery and transfer.
I will, at least, talk to my boss about it.
Please allow me a few days.
In the meantime, please ask your nearest post office if they have received any parcels from Japan.
You might know what the situation is.
Please use the tracking number below for your inquiry.
Thank you for your understanding and cooperation.
I will, at least, talk to my boss about it.
Please allow me a few days.
In the meantime, please ask your nearest post office if they have received any parcels from Japan.
You might know what the situation is.
Please use the tracking number below for your inquiry.
Thank you for your understanding and cooperation.
Rating
44
Translation / English
- Posted at 09 Mar 2016 at 20:43
Unfortunately, it is difficult for us to refund unless we can verify the arrival of the item or transfer of the item.
At any rate, I will double check with my boss.
Please allow me a few days for this.
In addition, please make inquiry to the nearest post office, asking whether any parcel from Japan is delivered or not.
They may be able to clarify the status,
In case you make inquiry, please use following tracking number.
I appreciate your understanding and cooperation.
At any rate, I will double check with my boss.
Please allow me a few days for this.
In addition, please make inquiry to the nearest post office, asking whether any parcel from Japan is delivered or not.
They may be able to clarify the status,
In case you make inquiry, please use following tracking number.
I appreciate your understanding and cooperation.
Rating
50
Translation / English
- Posted at 09 Mar 2016 at 20:46
I'm afraid that it is difficult to repay your money if I can't confirm the arrival and the transmission of the product.
At least I'll ask my boss about it. So please wait for a few days.
And please ask your nearest post office if they have a package from Japan.
Perhaps they can tell you what's going on.
Please use the tracking number below for the inquiry.
Thank you for your understanding and support.
At least I'll ask my boss about it. So please wait for a few days.
And please ask your nearest post office if they have a package from Japan.
Perhaps they can tell you what's going on.
Please use the tracking number below for the inquiry.
Thank you for your understanding and support.
Rating
50
Translation / English
- Posted at 09 Mar 2016 at 20:47
Unfortunately, if the product arrival and transfer cannot be confirmed, a refund would difficult.
I will check with my supervisor just in case.
Please tell me the date and time.
Altogether the goods have not arrived from Japan, or you can try asking a nearby post office.
In some cases, they know the situation.
For enquiry, use the tracking number below.
Thank you for your understanding and cooperation.
I will check with my supervisor just in case.
Please tell me the date and time.
Altogether the goods have not arrived from Japan, or you can try asking a nearby post office.
In some cases, they know the situation.
For enquiry, use the tracking number below.
Thank you for your understanding and cooperation.
