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  4. Staffs pack the items carefully and s...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Staffs pack the items carefully and send them from Japan promptly. As the it...

Original Texts
スタッフが丁寧に梱包し、しかも迅速に日本から発送しています。
　
商品には追跡番号を付けていますので、安心してお買い物ができます。
　
お急ぎの場合はExpeditedを指定してください。
その他ご不明な点はお気軽にメールでご相談ください。

あなたの素敵な買い物のお手伝いができることを願っております。

日本より丁寧に梱包し、スピーディーな発送を心がけているSecondです。
[deleted user]
Translated by [deleted user]
Our staff carefully pack and send it out promptly from Japan.
You can feel comfortable about your shopping, as a tracking number will be attached to a product.

Please specify "Expedited" in case you are in a hurry.
Should you have any other queries, please feel free to contact us by e-mail.

We are hoping that we will be able to assist you for your good shopping.

We are Second who do mind about careful packing and speedy shipping.

Result of Translation in Conyac

Number of Characters of Requests:
181letters
Translation Language
Japanese → English
Translation Fee
$16.29
Translation Time
13 minutes

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[deleted user]'s Public Translations

At the moment, I checked the products and found the cover of the products (blue-colored case) was missing.
In this case, we would like to make the shipping cost free. Would it be acceptable for you?

Since the products we will send you are expensive, we will send them on a different day in order to avoid custom problems.

We have already shipped out the product number A1, and will ship out A2 two days later.
Thank you in advance for your patient. The products will reach you in four to six days.

In case you are not home, a delivery notice will be posted. Please request a redelivery.

The tracking numbers are as follows:
Japanese → English
I have an inquiry regarding ○○ which I bought before. I should have contacted you immediately after I received it, but some of the products were leaking as shown in the photo attached in the e-mail. The products, package and explanatory booklet were wet with something like oil. I believe the liquid contained in ○○ leaked, and wonder if the products have defects. Or, is this oil-like liquid harmless to human as the leak is not a problem?

Will be awaiting for your reply.
Japanese → English
Thank you very much for your question.
We are very sorry for the inconveniences caused by this.
We have sold just one unit of this in the past.
By mistake, we posted the photo of the old unit, not the photo of the current one.
Since it is our mistake, how about that we refund the total amount and you keep and use it if no problem with the movement itself?

Please accept our sincere apologies.
Will look forward to hearing from you.
Japanese → English
I cannot use the coupon code which I could use until yesterday.
The page of the product mentions that a 20% discount will be applied with this coupon code.
Why can't I use is?

Could you please deduct $23.40 from the credit card bill which was already settled?
Unless I can use the coupon, there is no meaning for me to cancel it and reorder it.
Please provide me with a coupon code which discounts 20%.

I am not going to cancel this order.
Instead, I would like you to send the product out immediately.
Please provide me with the expected shipping date.
Will you be able to send it out by Jan. 29?
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