Notice of Conyac Termination

[Translation from English to Japanese ] When the return delivery is made we ask that you return to the eBay Resolutio...

This requests contains 688 characters and is related to the following tags: "Business" "e-mail" "E-commerce" "ebay" . It has been translated 2 times by the following translators : ( transcontinents , makichan ) and was completed in 2 hours 23 minutes .

Requested by yoshiaki8777 at 11 Dec 2015 at 23:54 3875 views
Time left: Finished

When the return delivery is made we ask that you return to the eBay Resolution Center within 3 days of confirmed delivery and issue your buyer the $XX refund so we may close the case.

If you chose to send money, you will need to provide me with the PayPal Transaction ID, the date the payment was sent, the currency and the amount of the payment within a reply to this email.

This message has been forwarded to your personal email account (xxx@gmail.com) from which you can respond with attached documentation. Please do not change the subject line as it will help the message get routed directly to us. You can attach up to 5 files at a time (not to exceed more than 5 MB in total size).

返送品が配達されたら、3日以内にeBay 解決センターに戻りバイヤーに$XX返金すればケースをクローズできます。

送金することに決めたのならば、PayPal取引ID、送金日、通貨と送金額をこのメールに記載して返信してください。

このメッセージはあなたの個人メールアドレス(xxx@gmail.com)に送信され、添付書類と一緒に返信していだけます。メッセージが私どもに直接届くよう、件名は変更しないでください。1度に書類5点まで添付できます(合計サイズ5MB以下)。

Client

Additional info

私がお客様から受けている返品クレームについて、ebayからアドバイスを受けているメールの文です。
よくわからない点が、私が返金を行うタイミングやebayに連絡するタイミングは、返品した商品が私のもとへ届いた段階でなのか、それともお客様が返品のために商品を発送した段階でなのかという点です。

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