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  4. Dear Kondo, Thank you for contactin...

Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] Dear Kondo, Thank you for contacting eBay about the item Zoom Studio 1201 (...

Original Texts
Dear Kondo,

Thank you for contacting eBay about the item Zoom Studio 1201 (221956503597). I have read your email and I understand that you had an agreement with your buyer that you will send a new item. Let me help you with this.

Kondo, you can go ahead and send the replacement item to the buyer, please make sure to provide us replacement tracking number so that if your buyer escalated the case to us we can have proof that the item has been sent to him. Also, contact your buyer and ask him to close the return if he is already satisfied with the replacement item that you sent.

If you have other concern in regard to this transaction please don't hesitate to contact us.

Thank you for choosing eBay.
shimauma
Translated by shimauma
近藤様

Zoom Studio 1201 (221956503597)に関し、eBayへご連絡いただきありがとうございます。　貴方のメールを読み、貴方がバイヤーへ新しい商品を送る取り決めをしたことを理解しました。　この件に関し、お手伝いさせてください。

近藤様、取り決め通り、バイヤーへ代替品を送ってください。　その際、必ず我々に商品発送時のトラッキングナンバーをご連絡ください。　バイヤーが申し立てをエスカレートさせた場合、商品が送付済みであることの証拠になります。　また、バイヤーへ連絡し、受け取った代替品に満足しているのであれば、返品申し立てをクローズするよう依頼してください。

本取引に関し、更なる懸念事項等ありましたら、遠慮なくお知らせください。

eBayをご利用いただきありがとございます。

Result of Translation in Conyac

Number of Characters of Requests:
704letters
Translation Language
English → Japanese
Translation Fee
$15.84
Translation Time
11 minutes
Freelancer
shimauma shimauma
Senior
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

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shimauma's Public Translations

Thank you for your message.

I would like to return the item, not to exchange it.

My customer wanted this item, but it wasn't delivered on time.
I'm sorry to tell you this, although I asked you to check the item and send it in order to avoid any trouble.

Would it be ok if I would return the item to you?

After receiving the returned item, please give me a full refund.

Thank you in advance for your response.








Japanese → English
おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English