この度はご心配おかけしてたいへん申し訳ありません。
偽物とはどういう事でしょうか？
詳しくお話しを聞かせてください。
なお、ルイヴィトン正規店での判断の場合は
返送料を含め全額ご返金致します。
当店は日本の品質を保証している協会に加盟している店舗より買い付けています。
なので個人による判断はお断りさせて頂いております。
最後まで誠意もって対応します。
ご安心ください。
まずは詳しい話をお聞かせください。
Rating
60
Translation / English
- Posted at 27 Nov 2015 at 18:06
I am very sorry for making you worry.
But what do you mean by fake product?
Please give some details about that.
If an official Louis Vuitton store has judged it to be fake, I will give you a full refund including postage.
Our store purchases from a store that is affiliated to an association that guarantees quality in Japan.
That is why we decline judgements from a private person.
We will deal with your case with good faith until the end.
Please rest assured.
First, let us hear more details from you.
But what do you mean by fake product?
Please give some details about that.
If an official Louis Vuitton store has judged it to be fake, I will give you a full refund including postage.
Our store purchases from a store that is affiliated to an association that guarantees quality in Japan.
That is why we decline judgements from a private person.
We will deal with your case with good faith until the end.
Please rest assured.
First, let us hear more details from you.
Rating
52
Translation / English
- Posted at 27 Nov 2015 at 17:31
I'm very sorry for causing you an inconvenience this time.
What do you mean by fake?
Please let me know the details.
Also, if it's Louis Vuitton official shop's judges, I will make full refund including return shipping cost.
Our shop buy from shops affiliated with quality assurance association in Japan.
Therefore, we do not accept judgements made personally.
We will sincerely take care of the case till the end.
Please do not worry.
Firstly, please let me know details.
What do you mean by fake?
Please let me know the details.
Also, if it's Louis Vuitton official shop's judges, I will make full refund including return shipping cost.
Our shop buy from shops affiliated with quality assurance association in Japan.
Therefore, we do not accept judgements made personally.
We will sincerely take care of the case till the end.
Please do not worry.
Firstly, please let me know details.
Rating
52
Translation / English
- Posted at 27 Nov 2015 at 18:15
We are very sorry to have worried you on this case.
What do you mean it is counterfeit?
Please let us listen to you in detail.
In case it was judged so at the official Louis Vuitton store,
we will make a full refund including the return shipping cost.
We buy products from a store which joins an association to guarantee Japan quality.
Therefore, we cannot accept personal judgments.
We will respond to you until everything settles.
Please be assured.
For a start, please let us listen to you in detail.
What do you mean it is counterfeit?
Please let us listen to you in detail.
In case it was judged so at the official Louis Vuitton store,
we will make a full refund including the return shipping cost.
We buy products from a store which joins an association to guarantee Japan quality.
Therefore, we cannot accept personal judgments.
We will respond to you until everything settles.
Please be assured.
For a start, please let us listen to you in detail.
