Translation Results Requested Through Conyac Made Public

Here is the content that I have suggested a customer.

Please insert batteries.

Please send it back to us so that we can have a maker check it.
We will pay the return shipping cost.
The refund will be made after the product arrives here.

Above is what I suggested.

Regarding the refund, I was previously told by a buy who gave us a low rating that he claimed that a Japanese premium product was broken.

Of course, we inspected the product prior to shipment.

I asked him to send the product back then, but he showed me an outrageous postage cost.

In the end, he did not return the product, but I gave him a refund.

I was disappointed.

So, in order to prevent any trouble, I would like to