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[Translation from Japanese to English ] We sincerely apologize. The package was mistakenly sent via normal delivery r...

Original Texts
申し訳ありません。間違えて速達ではなく通常配送で送ってしまいました。
商品は恐らく1週間以内に到着すると思いますので今しばらくお待ちください。

私たちはあなたに返金を行いました。A-to-z Guarantee Claimsを取り下げてもらえないでしょうか?
これは私たちがAmazonで販売していく上で大変大きな影響を与えます。今後Amazonで販売できなくなる可能性もありますので、申し訳ありませんがよろしくお願いいたします。
Translated by chelseamariebernard
We sincerely apologize. The package was mistakenly sent via normal delivery rather than special delivery.
Your order should arrive within a week, so until then we ask you to please be patient.

We have refunded your money. Would it be at all possible for you to withdraw your A-to-Z Guarantee Claim against us? If not, this would have a terribly large impact on the business we conduct through Amazon. There's even a possibility that we would no longer be able to sell on Amazon. For this reason we would greatly appreciate your cooperation, although we cannot apologize enough for our mistake.

Result of Translation in Conyac

Number of Characters of Requests:
212letters
Translation Language
Japanese → English
Translation Fee
$19.08
Translation Time
15 minutes
Freelancer
chelseamariebernard chelseamariebernard
Senior