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  4. The buyer returned the product, but i...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The buyer returned the product, but it has not arrived here, because the tran...

Original Texts
バイヤーは商品を返送しましたが、こちらには届いていません。
なぜなら返送中に運送会社が商品を紛失したからです。
追跡番号を調べたら荷物が数か月も運送会社で止まっていました。

返送したのはバイヤーなので、こちらからはどうにもできません。

以前A-to-z Guarantee claimsとChargeback claimsを受けた時
その事実をアマゾンに伝えたら追跡番号を確認してくれてクレームを取り下げてくれました。

商品が返ってこないのに私はバイヤーに返金しなくてはいけないのでしょうか？
gabrielueda
Translated by gabrielueda
The buyer returned the product, but it has not arrived here, because the transportation company misplaced it.
When I looked up the tracking number, I saw that the package had stopped at the transportation company for months.

Since who returned it was the buyer, I cannot do anything from here.

Previously, when I received the A-to-z Guarantee claims and Chargeback claims, I told Amazon the whole story and had the tracking number verified. After that, you withdrew this claim.

So, do I need to refund the buyer, even if I have not received the product back?

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
14 minutes
Freelancer
gabrielueda gabrielueda
Standard
日系ブラジル人です。幼い頃に家族と共に日本へ移住し、５年間滞在しました。
もともと英語が得意で、昨年になって日⇨英翻訳に正式にトライしてみました。
翻...

Other Translations From Japanese To English Are Made Public

1. Since my credit card is temporary being suspended, is it OK to postpone my payment for about a week? Or is it possible for you to issue 2 separate invoices?
Japanese → English
Our company are verifying the following matters. To facilitate our verification, we would like to request one thing. Please re-send the PO Attachment on the second page of the attached PO. The URL that was recorded on it does not seem to work, so we seek your support on this support. Sorry for the inconvenience caused. How is Taiwan's economic situation? How is your operational status...
Japanese → English
28 days have passed since I requested deletion, but I cannot register myself again. I have not received deletion completion mail, either. Please tell me when I can register myself again.
Japanese → English
Mr. Chang, Apologies for the slow response to your email. The next meeting is scheduled for May 26th from 13:30-14:30. How does the following agenda stand for you? (1) Share assessment results for selected training (2) Share the status of the research into training content Meeting information will be sent separately. Many thanks. By the way – I also had 10 days off for Golden ...
Japanese → English

gabrielueda's Public Translations

I rode it as a substitute car during my vehicle inspection.
It was a car from June 2014, but there were absolutely no transmission jerkiness, and I felt like riding a multi-level AT.
If someone not too familiar with cars drives, they will probably not notice that it is equipped with DCT.

[Exterior]
It breaks away the common sense of compact cars so far.
It is a very majestic exterior, one that does not resemble a compact car.
Very good looking.
When I am driving it, I often call people's attention.

[Interior]
Japanese → English
It has a simple appearance.

[Engine Performance]
It is more than enough for a 1.5.

[Driving Performance]
What surprised me the most was the speed of start dash when waiting at a traffic light.
It is way faster than a Prius, and faster than a 2.5L sedan too.
I think there are not many cars in Japan that can beat this one in start dash.
If you want to move around quickly, free of stress, in an urban area full of lights, then this is your only choice.

[Ride Quality]
As long as you keep the specified amount of air pressure, it is not bad.
Japanese → English
[Fuel Consumption]
Stretching at the suburbs, it makes about 28 ~ 29 km/L. Stretching at highways at about 100km, it makes 25 ~ 26.
But the fuel consumption of this car increases a lot as you practice.

When you display the power flow at the multi-information display, you can see which energy source is being used while you run, so you should use the accelerator using this as reference.

A trick is accelerate firmly when you start, and try to stabilize the speed as quick as possible.
By doing this, it runs a longer time on EV mode, so you can get a better fuel consumption.
Japanese → English
Thank you for you contact.
Below is my answer about the cancel request you submitted.

This bass is, without a doubt, an original Fender bass. The place where I purchased it is certified as an official Fender dealer, so there is no doubt. Also, I have sent the warranty, issued by Fender, in the pocket of the external part the case, so please have a look. That warranty certifies that this is an original product.

Also, about the portion you took a picture of, is likely to have been caused in the production process, not during by storage or transportation.
Japanese → English