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  4. The buyer returned the product, but i...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The buyer returned the product, but it has not arrived here, because the tran...

Original Texts
バイヤーは商品を返送しましたが、こちらには届いていません。
なぜなら返送中に運送会社が商品を紛失したからです。
追跡番号を調べたら荷物が数か月も運送会社で止まっていました。

返送したのはバイヤーなので、こちらからはどうにもできません。

以前A-to-z Guarantee claimsとChargeback claimsを受けた時
その事実をアマゾンに伝えたら追跡番号を確認してくれてクレームを取り下げてくれました。

商品が返ってこないのに私はバイヤーに返金しなくてはいけないのでしょうか？
gabrielueda
Translated by gabrielueda
The buyer returned the product, but it has not arrived here, because the transportation company misplaced it.
When I looked up the tracking number, I saw that the package had stopped at the transportation company for months.

Since who returned it was the buyer, I cannot do anything from here.

Previously, when I received the A-to-z Guarantee claims and Chargeback claims, I told Amazon the whole story and had the tracking number verified. After that, you withdrew this claim.

So, do I need to refund the buyer, even if I have not received the product back?

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
14 minutes
Freelancer
gabrielueda gabrielueda
Standard
日系ブラジル人です。幼い頃に家族と共に日本へ移住し、５年間滞在しました。
もともと英語が得意で、昨年になって日⇨英翻訳に正式にトライしてみました。
翻...

Other Translations From Japanese To English Are Made Public

Amended portion after the business improvement order has been rescinded.
Japanese → English
-Developed an app to judge documents with similar laws and regulations  - At first, method A was used, but it then failed, so method B was taken and development has been completed with an accuracy of about 80%. - Performance improvement of system used in the website with tens of millions of products and settings review  - The number of products that can be processed by one server has been im...
Japanese → English
I have a great suggestion about our transaction. First, you send me the product with a note including your information such as account number, phone number, etc. Once I receive the product, I will promptly make a payment. I have made a few international transactions using this method in the past.
Japanese → English
We will finish the examination based on the current premise within this week and have a content sharing meeting with A at the beginning of the week. This plan will not be submitted to B, so C will not do it. I will only report from A to D. Also, I would like to confirm two points. I have received only the total amount for E. I can now review the revenue summary by this. Without detailed i...
Japanese → English

gabrielueda's Public Translations

I rode it as a substitute car during my vehicle inspection.
It was a car from June 2014, but there were absolutely no transmission jerkiness, and I felt like riding a multi-level AT.
If someone not too familiar with cars drives, they will probably not notice that it is equipped with DCT.

[Exterior]
It breaks away the common sense of compact cars so far.
It is a very majestic exterior, one that does not resemble a compact car.
Very good looking.
When I am driving it, I often call people's attention.

[Interior]
Japanese → English
It has a simple appearance.

[Engine Performance]
It is more than enough for a 1.5.

[Driving Performance]
What surprised me the most was the speed of start dash when waiting at a traffic light.
It is way faster than a Prius, and faster than a 2.5L sedan too.
I think there are not many cars in Japan that can beat this one in start dash.
If you want to move around quickly, free of stress, in an urban area full of lights, then this is your only choice.

[Ride Quality]
As long as you keep the specified amount of air pressure, it is not bad.
Japanese → English
[Fuel Consumption]
Stretching at the suburbs, it makes about 28 ~ 29 km/L. Stretching at highways at about 100km, it makes 25 ~ 26.
But the fuel consumption of this car increases a lot as you practice.

When you display the power flow at the multi-information display, you can see which energy source is being used while you run, so you should use the accelerator using this as reference.

A trick is accelerate firmly when you start, and try to stabilize the speed as quick as possible.
By doing this, it runs a longer time on EV mode, so you can get a better fuel consumption.
Japanese → English
Thank you for you contact.
Below is my answer about the cancel request you submitted.

This bass is, without a doubt, an original Fender bass. The place where I purchased it is certified as an official Fender dealer, so there is no doubt. Also, I have sent the warranty, issued by Fender, in the pocket of the external part the case, so please have a look. That warranty certifies that this is an original product.

Also, about the portion you took a picture of, is likely to have been caused in the production process, not during by storage or transportation.
Japanese → English