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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] My customer said that this controller was damaged when he or she used it for ...

Original Texts
私の顧客は、このコントローラーは3回めの使用で壊れたと言っています。
私が商品を届けてから約3週間後の事です。
あきらかに初期不良です。
私がコントローラー代$200を負担するのはおかしいです。
日本までの送料を私が負担することに異議はありません。

私は溶接や修理に関しては素人です。
故障したコントローラーは私が顧客から回収して御社へ送ります。
送料は私が負担します。

上記の流れでお願いします。
これが通常のメーカー対応だと思います。
以前WF01の初期不良があった時は上記対応をして頂ました。






transcontinents
Translated by transcontinents
My client said this controller broke when it was used for the third time.
It was about 3 weeks after I delivered the item.
It's apparently an initial failure.
It's not fair that I bear $200 for the controller.
I don't have objection for bearing shipping fee to Japan.

I'm not professional about welding and repairing.
I will collect the broken controller from my client and send it to you.
I will bear the shipping cost.

Please kindly arrange the above.
I think this is the regular arrangement that manufacturers make.
Above arrangements were made when WF01 had initial failure previously.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
13 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
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Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English